Zooming in X4 creates a blank screen

[Andrew Blackett]

Has been known to do this on my laptop mate, more often than not its when I’m working with some big size, high res pics etc so had always just put it down to that. The new laptop I’ve got has dedicated graphics so hopefully this might help.

Andy

[David Rowland]

well i dont have x4… but please look at downloads on http://www.corel.com and search for SP2 (service pack 2).

[Marko]

Thanks for you quick replies, but still no cigar…

To Andy:
The file size is not the reason, it´s all the same even if I only have one outlined box in the middle of a page.

To Dave:
SP2 already installed, no change. (Or maybe it´s the SP2, I never tried X4 without it… Rather unlikely though).

[Chris Wool]

this happens on my wifes laptop and thats v10.
there was a cure on here but i can’t find it so help please

chris

[Shane Drew]

I had this too.

It was my graphics card in the end. Contacted Corel and they advised the best video card to get for X3.

Since then, no issues.

Something to do with the amount of nodes in the drawing from memory. Hi Res photos were an issue too

[Ade Brown]

Shane,

what spec graphics were they recommending?

Ade

[Marko]

To Shane:
I also was wondering if it was the graphics card, but after calling to three dealers (they all said it can´t be that, because all other programs are working fine) I started to look somewhere else.
Maybe now I need to get a new graphics card anyway. 👿

Can you remember what they suggested?

[Shane Drew]

Marko & Ade,

I go into work tomorrow and have a look.

What they really wanted me to get was out of my price range ($1500) but the 2nd choice was also good enough for what I wanted to do ($600) but no good for really high res photo editing…

Let me get back to you tomorrow. Its nearly bed time here, and as much as I’d like to put you at ease….. I need my beauty sleep. 😳

[Marko]

Thank you Shane, go have a nap… :sleep:

[Ade Brown]

thanks Shane

enjoy your beauty sleep

Ade

[Alan Drury]

Try pressing Control W – is it still gone? how big is the file/how many nodes?
Alan D

[Chris Wool]

Alan this happens to me but only on a quite well speced laptop but not on cheep pc.
if you close the program and reopen all is well for a while.
it will even do it with one line of text, just the drawing goes you can select it but not see it save and reopen to see it.

chris

[Alan Drury]

Does it do it randomly or is it when have zoomed in and moved the object/text. I am assuming you are using the latest SP2 with X4 the version number should be 14.0.0.701
Alan D

[Marko]

To Alan:
Control W doesn´t help and the SP2 is installed and version is as you mentioned.
What do you mean by randomly? If you mean that does it disappear every time when zoomed, then no. If you mean does it do it once today and thirty times tomorrow, then no. If you mean does it do it forty times today and forty times tomorrow but not every time zoomed, then yes.

To Chris:
Kind of the same here. On my older pc I had a demo of X4 and it worked just fine. But that one was without SP2, so can it be that? A bug on SP2?

[Graeme Harrold]

I get this with V12. All I do is scroll off of the blank portion and back on. Zooming in/out makes no difference.

[Otto Peltonen]

I have the same problem, although only when I zoom with the scroll of the mouse, it’s never occurred with the zoom-tool. The problem was there before I installed SP2. I usually don’t zoom with the scroll so I haven’t paid much attention to reasons to cause this.

[Chris Wool]

there was a cure on here just cant find it about 4 mts ago

chris

[Ian Muir]

I been looking on google, the corel forums etc, lots of pepes have this but not found a cure that has not been mentioned here. I have 4 pcs and this happens on only one of them (with same corel software installed). It happens on the pc with Vista installed, don’t know if that helps pin point it. For me the cure is to use scrolll bars to pan away from it, then use mag glass to zoom out, then zoom back in, big faff I know but only way I’ve found to see stuff again and I don’t use that particular pc for designing in Corel anymore.

Ian :lol1:

[Shane Drew]

Hi guys, sorry to take so long, been crook as a dog…. 😕

The video card that corel here suggested as an alternative to the ideal one is NVIDIA Quadro FX1700 with 512mb RAM, 32 bits/pixel

I’m running it at 1024 x 768 x 60htz, and just now I scrolled/zoomed in on a photo, and a vector, up to 405250% without any loss of picture.

I’m running it on a quad core system, running XP pro, with 4gb DDR3

Hope that helps

[Alan Drury]

Marco, is it just when you use a table or when using a general page. I cannot reproduce this I’m afraid. Have you tried launching Draw with F8 – resetting the workspace this often cures the unexplained.
Alan D

[Colin Crow]

I have experienced same problem in past with X3 but only on my laptop. I think this may be related to the onboard feeble graphics adapter.

Although the page goes blank everything is still there – you just can’t see it. You can copy it to a new document or close the document and re-open to see again. However, it will happen again if you use the scroll zoom.

Colin

[Marko]

To Alan:
On general page also. I´ve used F8 tab and no help there either.

To Colin:
It seems you had the exact problem. Sorry, but english isn´t my native language so can you explain what you mean by "onboard feeble graphics adapter"?

[Shane Drew]

quote Marko:

“onboard feeble graphics adapter”?

It means the card is not capable of matching the output that corel can produce…. effectively.

[Marko]

Okay, I see.
Strangely (as I mentioned earlier) I had no problems with my old pc, which used the exact same graphics card.

[Alan Drury]

Do both cards have the same driver and memory on board? It does sound like a display issue.
Alan D

[Marko]

To Alan:
Same drivers, same graphics card, more memory, same monitors, different motherboard, more hard drive space.

[Alan Drury]

Are you saying the computer that works ok has more memory on the video card?
Alan D

[Marko]

"same graphics card"