• XP Help needed…

    Posted by Tim Shaw on August 12, 2003 at 7:18 pm

    Does anyone have any suggestions why XP is closing its self down with two or three minutes of connecting to the internet.

    A small window appears saying something like Windows NT report is shutting down now. You have one minute to save all your current work etc.

    The machine isnt crashing and all the programs still work, but the countdown to zero is not stoppable and the machine then shuts down and restarts.

    It is the kids home machine, so I am hoping to get it going again without having to reinstall the Sims and Petz and Barbie and god knows what else…….

    Tim

    Lorraine Buchan replied 20 years, 8 months ago 7 Members · 9 Replies
  • 9 Replies
  • jon vital

    Member
    August 12, 2003 at 7:26 pm

    You’ve been hacked by the MSblaster.exe thing that is going round at the moment and judging by the number of people I’ve seen with this already it is going to be HUGE.

    That’ll teach you not to have the firewall running.

  • jon vital

    Member
    August 12, 2003 at 7:34 pm

    This might help for now;

    First find and kill the process with Task Manager (Ctrl-Shift-Esc).

    Then Start->Run… “regedit” and search for “msblast”. Should get you to
    here: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

    You should see a “windows auto update” key as mentioned in the above link,
    delete the key.

    Finally, search for “msblast” on your system drive and delete it.

  • John Childs

    Member
    August 12, 2003 at 8:42 pm

    I’ve owned my first ever PC for about a week and a half and started suffering the same problem yesterday. Apparently it is a recognised problem and there is an update on the Microsoft website to cure it.

    I can’t tell you exactly where to look because the engineer talked me through it on the phone but if you have trouble I’ll go in the office and see if I can find it in Explorer history.

    Alternatively the file is on my desktop and I might be able to email it to you.

  • J. Hulme

    Member
    August 14, 2003 at 11:02 am

    I know loads of people suffering this
    it pops a box up with ‘Remote procedure call failed’ or something similar
    and closes you down in 30 seconds, strange though everyone I know
    have their firewall on, Its the first thing I ask them.

  • jon vital

    Member
    August 14, 2003 at 11:52 am

    They’ve probably put their firewall on after getting infected.

  • Jom

    Member
    August 14, 2003 at 3:55 pm

    A firewall probably doesn’t matter. The impression I get is that this isn’t a worm, it’s a virus.

    A virus is usually received by downloading an infected file, software, etc.

    Anyone done any downloading lately? That could be the more likely culprit.

    Jom

  • chris

    Member
    August 14, 2003 at 9:40 pm

    i,ve just got rid of the virus i used stinger anti virus from macfee i found it on freeserve and they walk you through it ,good luck.

  • Linda

    Member
    September 5, 2003 at 6:33 pm

    I used stinger as well but as a precaution. I’m on Broadband & got scared, so checked it out. I use Panda Titanium anti-virus permanantly enabled. stinger didn’t find anything so maybe I was lucky. On the other hand I have AOL Broadband & AOL virus scan incoming emails!!

    Linda

  • Lorraine Buchan

    Member
    September 5, 2003 at 6:50 pm

    AOL is getting everyone on their Broadband to check update windows and to d/l stinger to check for viruses at the moment

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