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why do i keep getting a file corrupt message?
Hi all, just a quick one that is starting to really get on my goat now….
when a customer sends me artwork from their printers etc i try and open it in coreldraw and i keep getting a message saying its corrupt, yet i can open it file in illustrator.
if i try to save it from illustrator as either eps or ai i still get corrupt messages when trying to open them in coreldraw
how can i resolve this…please?
any help or advice is appreciated.
cheers
stephen -
12 Replies
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what CoralDraw version do you have?
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Try saving it in Illy as a legacy format, might work
Steve
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hi, we use coreldraw 11
cheers
stephen -
steve whats legacy version?
sorry if that sounds stupid, but i dont use illustrator…cheers
stephen -
When you go to save as and click on save you will then get another window which will have a drop down menu to save as previous versions of Illy. Versions before cs are referred to as legacy format.
Steve
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I think you need to upgrade to x14 mate.
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so what am i doing wrong? am i not specifying something clearly to the supplier of the artwork?
cheers
stephen -
I think most printers or designers use mac’s and when they convert to a different file system there’s problems. I’ve had trouble with fonts not to paths, hidden layers or characters etc etc from customers files.
As Nick said the newest versions of Coreldraw are better at opening files from other software.
Cheers John
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It might be a font problem. Although it does open in Illustrator. Does Illy give any kind of error or missing font message when it opens? Was the original file created in Corel?
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try export as legacy? Usually works for me
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hi, now i have another issue….
they sent me a file in .eps format, when i open it in coreldraw it opens but only a blank page….
is there anyway i can attach it for someone to try and see if they get the same result?
cheers
stephen -
Draw V11 is fairly old now and if the originator is using a new version of CS then the file won’t be compatible with Draw V11, no surprises really. X4 obviously supports newer versions but there is still an issue if the file is compressed (Adobe have a propriety method of compression apparently) so ensure your originator sends uncompressed files or lower version files. Later versions of AI are essentially based on pdf and I have known changing the file extension to pdf and importing that to work.
My normal workflow with problem AI or pdf files is to open in full Acrobat (V5) save as eps and then import that into Draw using ps filter and text to curves – very seldom fails.
Alan D
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