why am i not recieving any email from aol?

[Nick Minall]

Don’t use AOL but maybe spam filters?

[Robert Lambie]

quote :

Could someone be intercepting my email?

not sure about that mate, but i have had a hell of a time with email over the last few months. only in past week or so i think i have finally got it sorted. one case might be that the anti spam is binning them and its NOT spam. that was my first issue and i only found out after allot of fed up people emailing me. the problem was there wasn’t a pattern, some emails got through yet others didn’t, even though from same people and same accounts. i began to think it was maybe the wording within the emails that the anti spam was being over sensitive about.
however, i was then sending allot of emails and the recipient wasn’t getting them either! 😕

i have now changed from outlook express to firefox’s own email in the last couple of weeks and as i said, i think all is well now… touch wood 🙄

[Nicola McIntosh]

have you made sure youve set your e-mail and spam controls to allow e-mail from all senders 😀

nik

[Steve Morgan]

I used to be on AOL and I remember that I hardley got any spam mail at all so their filters are quite good. My brother is on their broadband service and doesn’t receive a lot of the jokes that I send to him and I occasionally get the mail returned to me as undeliverable.

[Nicola McIntosh]

quote Steve Morgan:

I used to be on AOL and I remember that I hardley got any spam mail at all so their filters are quite good. My brother is on their broadband service and doesn’t receive a lot of the jokes that I send to him and I occasionally get the mail returned to me as undeliverable.

thats the aol’s advanced spam filter which i make sure is turned off..

also phil the same thing happened to me a few weeks ago…i had forgotton to clean out my inbox and outbox 😀 works fine now

nik

[Shane Drew]

Thats interesting Rob, I have toyed with the idea of changing to firefox myself.

Can you still access your old outlook emails? or restore the email backups into firefox? Sorry to steal your thread Phil.

I’ve had AOL clients say the same thing, not getting mail etc. Most have gone to other browsers now.

[Robert Lambie]

hi shane
its firebird from firefox browser i think its called…
works/looks much the same as outlook and i am sure you can just "IMPORT" to it from outlook. best check though i wouldnt want to screw your emails up too :lol1:

[Shane Drew]

quote Robert Lambie:

hi shane
its firebird from firefox browser i think its called…
works/looks much the same as outlook and i am sure you can just “IMPORT” to it from outlook. best check though i wouldnt want to screw your emails up too :lol1:

cheers Rob, I’ve backed up my emails anyway. Might mossy on over there tomorrow and check it out 😉

[David Rowland]

about 3 years ago I know 2 business that are on AOL and I used to send 2-3 business emails a day to this one AOL account, I was then put on a master spam list or something as we couldn’t get my messages through, I used to get bounced, they claimed at the time they were testing out a new Spam Filter but it started blocking other customers. AOL controls or AOL help desk could not sort the problem.

The other AOL business I know is a courier company, they had to switch two years ago as he found out that if someone say xxxx@xxxx.wanadoo.co.uk got block, all wanadoo’s got blocked.

In my view AOL should never be used for business, there target audience is home and family filters and they have a very poor record with the attachments of files and so forth, cant say what they have done in the last year or so but I know they are starting to catch up with the real internet.

[Phil Barnfield]

would explain a few things…… lol

I have sent you an email Rob!! 😛

[Steve Morgan]

The browser and email client are both free from a company called Mozilla. Thunderbird is the email client which is completely compatible with outlook files and Firefox is the web browser, similar to Explorer but with some better features which I think will appear in the next version of Explorer.
One important fact to bear in mind is that because there are only 2 or 3 million users neither product is the target for attack – at the moment!

[David Rowland]

whichever client software doesn’t really matter, I use Outlook for all my email and yes there is a Junk Folder on the folder list and it tries to remove the spam but its not very good at it.

Outlook Express is a cut down version of Outlook and comes with the Internet Explorer package (although most peoples computers have that installed in some way)

Firefox and Thunderbird are althernative web and email programs developed in Open Source licenses, never really used Thunderbird but Firefox is pretty cool, they claim to be a safer surfing experience.

Bottom line is, POP3 is used to carry your incoming mail, it uses a username and password, when outlook (or other) connects to the net to download mail it asks how many items, then starts downloading them and then tells the server that it downloads xx amount of items which the server then removes. SMTP is the outgoing email thing which should normally go between yourself and the ISP mail server, this is normally without a password as your phone connection is proof that it is you.

So if your loosing email, log on to the Internet provides website and then into your mail account from there, they may have a Spam folder which you would see online.

[Phill Fenton]

Thanks for the advice.

I discovered my service was set to reject "Spam" so I have altered it to now accept all incoming mail.

I’ll see how I get on now 😀

[Phil Kneale – Graphtec]

There are loads of email problems at the moment.

Basically the ISP’s are coming down hard on the spammers and upgrading their anti spam systems. In my case, I get my Graphtec emails diverted from my Graphtec address to my personal email address. This confuses the servers and they see it as junk mail and stick it into a spam folder.

It took our network guys a week to find the problem

I get about 100 spam emails a day, so I am only too happy to see them doing something about it.

Phil

[David Rowland]

yep.. all our staff are getting about 100 a day.. right pain it is

[Robert Lambie]

i can get upto 100 per day to, only differenece they are NOT spam but mostly trivial site support related emails. 😕

my favourite one of the month is;

Hi rob!
listen, ive not been on the site for a while and i have forgot my username and password. can you send me them?

cheers

John

JOHN WHO??? 😮
AND AND AND…. if you dont know your username or password, how will i know it????

just another reason why…..
"if you login using your own FULL name… theres little chance of this sort of thing happening 😉 :lol1: :lol1: :lol1: :lol1:

ok rant over with…. 😳
just coming to the end of my daily spam, ahem i mean site support emails. 😉 :lol1: :lol1: :lol1: :lol1: