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  • Versacamm versaworks cut problem

    Posted by Cheryl Smith on October 21, 2013 at 8:33 am

    Hi everyone…hope you are all well…
    I keep having bother with the cut files on versa works.
    we are showing the cut contour in versaworks but the versacamm keeps leaving chunks left uncut…like part of an oval or straight line…
    anyone have any solutions to this at all…
    many thanks
    Cheryl

    Cheryl Smith replied 10 years, 4 months ago 10 Members · 23 Replies
  • 23 Replies
  • Derek Heron

    Member
    October 21, 2013 at 8:53 am

    Hi cheryl
    have a look at your page in wireframe mode
    their may be something on the page which is blocking it
    had this before when exporting from signlab

    Derek

  • Cheryl Smith

    Member
    October 21, 2013 at 9:06 am

    no nothing showing there Derek…all artwork seems to be pretty clean when exported to eps ..the cut contour line shows on the works ..but does not translate to the cutter..this happens in both print/cut mode and cut only jobs.

  • Chris Wool

    Member
    October 21, 2013 at 9:40 am

    happened befor once i a while
    bring the cut path to the front of the graphic some times fades or layers block part of it. if layers are they switched on to print.

  • Cheryl Smith

    Member
    October 21, 2013 at 9:51 am

    I still dont get it…the last oval and square I sent to cut…was just an outline drawn in corel…no colour no outline but the cut one exported in eps…missed out a whole long line on the box which I had to hand cut afterward…nothing complicated in the slightest.

  • Chris Wool

    Member
    October 21, 2013 at 10:18 am

    the line missed was it at the top begining or the right side as you look at the machine

  • Cheryl Smith

    Member
    October 21, 2013 at 10:31 am

    left I think..not sure tho

  • Chris Wool

    Member
    October 21, 2013 at 10:39 am

    things that can make a edge cutine not cut is eps border set to 0 can be set in VW or eps output.
    or eps page size to small if not sent as selection only

  • Cheryl Smith

    Member
    October 21, 2013 at 10:41 am

    right…i will try figure out what that means Chris, thank you.

  • Nick Eccles

    Member
    October 21, 2013 at 10:42 am

    If I remember rightly it could be to do with the EPS Margin setting, it’s something like Versaworks sometimes doesn’t pick up the cut line on the very edge of the image so a margin needs setting so it looks beyond image.

    (or something like that – I remember with was feedback from Roland and after I set it I had no other problem)

    It can be found under "File Format" in Queue settings or Job Settings I think mind was set to 0.1mm

  • Nick Eccles

    Member
    October 21, 2013 at 10:43 am

    sorry should of read the whole thread properly rather than a scan!- I’ve said the same things as Chris I think!

  • Gary Birch

    Member
    October 21, 2013 at 10:45 am
    quote Nick.Eccles:

    If I remember rightly it could be to do with the EPS Margin setting, it’s something like Versaworks sometimes doesn’t pick up the cut line on the very edge of the image so a margin needs setting so it looks beyond image.

    (or something like that – I remember with was feedback from Roland and after I set it I had no other problem)

    It can be found under “File Format” in Queue settings or Job Settings I think mind was set to 0.1mm

    That was my initial thought. We have ours set to 1mm

    Cheers

    Gary

  • Noel Kearney

    Member
    October 21, 2013 at 11:39 am

    i used to have this, missing parts of a cut so i then made a border in a colour or white around the whole of the cut maybe 5mm longer and 5mm higher so then the cut lines are inside the whole job and it cuts everything.
    i have never had this problem since

  • Cheryl Smith

    Member
    October 21, 2013 at 11:56 am

    thank you everyone…I will have a go at doing that
    😀
    Cheryl

  • Chris Windebank

    Member
    October 21, 2013 at 3:15 pm

    if you get stuck give me a call, its easy when you know how

  • Cheryl Smith

    Member
    October 21, 2013 at 3:43 pm

    thanks Chris…my Ladybag arrived today..lovely shade of pink… 😉

  • Chris Windebank

    Member
    October 21, 2013 at 3:50 pm

    was going to get one myself a bit too gay for me though, stick wiv me blue one

    Post a pic up then

  • Cheryl Smith

    Member
    October 22, 2013 at 5:45 pm

    piccie of me with my new girly tool belt…everyone should have one… 🙂


    Attachments:

  • Chris Windebank

    Member
    October 22, 2013 at 6:26 pm

    oooh and a matching fleece

  • John Harding

    Member
    October 23, 2013 at 9:20 am
    quote :

    was going to get one myself a bit too gay for me though

    ohh I dont know Chris maybe you can carry it off 😀

  • Joe Wigzell

    Member
    October 23, 2013 at 1:13 pm

    Hi all,

    Missing elements on the edge of files such as cutlines could well be down to the EPS margin as mentioned earlier in this post. As Nick said you can set this in the Queue settings, as a default it is set to 0. Where you have cut data with a stroke weight (even if it is minimal such as 0.25pt) on the edge of a file, the EPS file format may miss it when ‘looking along it’s border’.
    You can add an EPS margin as a default, so that VersaWorks will always look just outside of the file edge to ensure it captures all of the information.
    The margin will need to be 0.35mm or higher in order for it to definitely get the info. Be aware that this will then add 0.35mm to each edge of your file, if you are working to tight tolerances.

    Hope that helps!?

  • Cheryl Smith

    Member
    December 11, 2013 at 10:54 am

    still having the same problem on this…whether on just cut or cut and print…missing parts of the cut line. shows in corel when exported as an eps but missing lines when imported into versa works…really puzzled tho tried everything mentioned here about the eps margin…
    if anyone has any clues id be really grateful…

  • NeilFox

    Member
    December 12, 2013 at 10:58 am

    Cheryl,

    I have this problem when I send a job from Flexi to VersaWorks. (Does not happen with Illustrator)

    The solution I have found is to have a white panel slightly larger than the cut line, select it all and then send / print to VersaWorks or however you get your jobs into VersaWorks. When there is a larger white image than the cut lines, it always works fine for me.

    Neil

  • Cheryl Smith

    Member
    December 12, 2013 at 1:45 pm

    Thanks Neil ill give it a try..
    Cheryl

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