Have you tried closing versaworks and turning the computer off and trying again ?
I have had the same sort of issues before and closing everything down and starting again solved the problems !
I also get this when the file name has an accent over an "é" …
Good luck
This usually happens to me when my network connection between the Computer holding the file and the printer not sure if that helps, if I delete the job and reload it usually sorts my problem hope this helps
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