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Utility Warehouse – looking for personal experiences please?
Ok not a signmaking question hence off topic but Scott who works with me has been approached by Utility Warehouse one of those providers who put all your bills under one roof as such
Anyone done it?? is it as good as they make out, are there any catches downsides?
John 😀
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5 Replies
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I don’t know anyone who has committed to doing that. I suppose you have to keep in mind that; it’s a business and it’s expected to make a profit
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John not something that I know much about but what do you do if there is a problem with one of your services? Who do you contact & how quickly does someone respond I only ask because of bad experiences with phone lines & internet service providers in the past.
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Parents use UW at their home. No complaints I know of.
Their sales team are kind of self employed, with self employed team leaders above them.
They are on the FTSE and are which rercomended. The more services the cheaper your rates.
We used a local broker, who got us a great rate from EDF (we don’t have gas)
Recently changed telephone and broadband to plusnet (owned by bt , but left to run as a separate business) which saved us 50%.
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Last year my Business Development guy got approached within his BNI group (which i was paying for!) to change his home utilities…
It later transpires that he was not only sold the utilities but recruited by this BNI member to become one of a few resellers under his ‘umbrella’ and started selling in his own time…
Needless to say 2 months later and a few UW ‘Sales skills events’ where they get the old motivational "this time next year you can be on a beach earning money" or "look how much this guy is earning" speech, he handed in his notice..
A Year down the line now and lets just say by all accounts the grass isn’t greener…
IMHO All it done was push the guy who sold it to him up the chain of sellers which in turn gets him more commission in a kind of pyramid style..
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I use Utility Warehouse and find them pretty good.
I did for a while work as an agent seller for them as if you put the time in it can have resonable returns. However as in any muiti layer marketing system it is no means a part time job and to get good returns you have to work hard at it. Having said that you do continue to get commissions on any customers you recruit for life and I am still getting a few pounds a month from the handful of customers I recruited many years ago. It is a good system that works although you will find many who nock it.Aside from that, as a customer, their rates are fairly reasonable. They do not sell on being the cheapest as that end of the market fluctates very quickly and what may be cheap today will not be tomorrow. If you want the cheapest rates you have to keep watching & keep switching.
What they do offer is that they will always be cheaper than the big 6. I guess most of their customers want to relax with reasonable rates and not have to watch price comparisson sites all the time. They consistently get very good Which report ratings and usually have a very low transfer of customers leaving them which shows most are satisfied.
Their phone & broadband packages are good value and I actually run my business phone as an add on internet phone on my home broadband line which costs me only £1.67p a month with no call charges.Another benefit i get as I have Solar Panels is that they give an extra 1p a unit above the set government feed in tariff rates.
So my expetrience has been good as a customer for 8 years
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