Uniform Technical support

[Shane Drew]

I’ve got a technical question…. What does it mean when my wife sa…

oopps wrong forum…. 😳

Welcome mate.. nice to have some reassurance on the boards…. now what is the address of that other forum… :lol1:

[Nicola McIntosh]

welcome kevin 😀

looking forward to you being around 😀

nik

[David Rowland]

Welcome Kevin to the UKSB Zoo

[Stephen Morriss]

Welcome Kevin

It’ll be nice to get answers from the horses mouth as it were.

Steve

[Peter Shaw]

This is outrageous.

Whose gonna keep my machine working now? :lol1:

Peter @ Portsmouth

[Paul Goodwin]

Hi Kevin

welcome aboard

[Robert Lambie]

welcome aboard kevin, thanks for the intro post.

if you have a picture too, that would be champion. 😉 😀

[Peter Normington]

Welcome Kevin,
I do not want any of your advice,

😀
not yet anyway, dont do inkjet prints,
But im sure lots of others will bend your ear on occasion.

Enjoy

Peter

[Phill Fenton]

Hi Kevin, Welcome 😀

I have a Cadet but hope not to need to ask you too many questions. I am pleased you’re a part of this forum

[Carrie Brown]

Hi Kevin

Welcome to the boards!!

Dont forget your piccie 😉

:welcome:

[Gordon Forbes]

Question for you then
When you get the machines from the states or where ever and convert them how long do they normally stand before being sold or shipped to a supplier.
This refers to a timespan in the past when there was much more demand for Cadets than I feel there is now.
An honest answer would be appreciated.

Goop

[Kevin Hills – B&P]

Thanks to all for the nice welcome

Hi Peter, I wouldn’t worry, the engineer now covering my area is younger, fitter and smarter than me. He also drives faster than me so will turn up that much quicker in case of difficulty!

Forbie – When machines arrive in stock they tend to turn up in batches of up to 50 printers, these will usually be cycled through stock quite quickly, anything from 1 month to 3 months depending on sales. This timescale can also vary dependent on circumstances such as dealers placing orders on ‘call off’, these can remain in stock on the dealers behalf for considerably longer.

I am assuming from your question that you have concerns over a printer that has been delivered/installed. If this is the case, I have to suggest you refer to the supplier and ask them for clarification.

However, if you have any current issues with the machine as regards it’s performance, we will gladly offer whatever assistance we can.

[Gordon Forbes]

I recently posted a pic of my test print here https://www.uksignboards.com/viewtopic.php?t=14995&highlight=
This is with only one cart of ink through it and was like this on the day of installation as I queried the banding in some prints I asked to get done and he just changed the pass settings.
What do you think? Should this head have as much deflection as this after only one set of inks through it?

Goop

[Kevin Hills – B&P]

Gordon

Ultimately we want what you want – for your printer to be fully operational, we will do what is required to make this the case.

We are currently talking to your supplier and we will call you as soon as we know exactly what the situation is, one way or another we will have this resolved for you, with a plan of action, by end of business today.

[Alan Drury]

Kevin, welcome to the boards, and although I do not have a printer I will be reading your posts with interest. I suspect you being here may turn out to be a very cost effective method of ‘spreading the word’
Regards
Alan

[Robert Berwick]

Hello Kevin.

Good to have you on board, someone with first hand knowledge of the product from supply stage will be really useful.

My query is regarding the inks being used in our 30″ Cadet.

When you switch on the machine, and also in the properties box under printer status in the Troop/Wasatch rip it tells me the machine is set to use eco-sol inks. The machine was supplied with Uniform Activa-Sol inks and that is what I have been using since. So what I want to know is whether there is a mismatch between the setup and the inks being used or are Activa-Sol inks actually eco-sol inks?

Thanks

Robert

[Kevin Hills – B&P]

Robert

This is simply the default firmware message on the Roland printer, and relates to Roland Ecosol inks. You could put cold tea in the cartridges but the display would still say Ecosol ink. I have to assume it was something that was probably difficult for Roland to change at the factory, so it was left as is. Certainly nothing to worry about.

[Mark Shipley]

quote comeonulinnets:

or are Activa-Sol inks actually eco-sol inks?

Just out of interest I’d like to know the answer to that one.

Mark

[Robert Berwick]

Thanks Kevin

/me puts mind to rest

Robert

[Marc Burnett]

You’ll find many threads on here referring to the substantial differences in performance of rub tests of Uniform inks vs Ecosol inks.

I’m pretty sure if we had been using Ecosol inks in Uniform printers we’d have been rumbled by now guys!!! I can assure you the sole reason for carrying out the conversion is to use our own more aggressive inks.

As mentioned above, Ecosol is the default display on the printer LCD. I have since asked someone here, and the reason it wasn’t changed is it would have added about £200 to the cost of each printer for Roland to make us a Uniform specific firmware/display, because someone at the Roland factory in Japan would have had to customise every single machine destined for us. As it stands we are shipped standard machines which are then converted here at Chertsey.

So to keep costs to the end-user down it was decided to leave the machine firmware as it is on a standard Roland VersaCAMM or Soljet – that is the ONLY reason it still reads Ecosol.

Hope that makes sense. This is really an issue of no consequence, I hope we aren’t causing undue confusion by even talking about it.

[Marc Burnett]

Oh, and Hello by the way 😀

And, please don’t ask me to post a piccie, I’m only posting because Kevin is busy – I’m too frightened of you lot to come on here, because I know you all hate suppliers – we aren’t that bad really. You are all someones supplier too you know.

OK. I’ll take my foot out of my mouth and disappear now – Cab for Burnett!!

[Nicola McIntosh]

welcome to the boards mark!! 😀

nik

[Peter Normington]

quote Marc Burnett:

Oh, and Hello by the way 😀

And, please don’t ask me to post a piccie, I’m only posting because Kevin is busy – I’m too frightened of you lot to come on here, because I know you all hate suppliers – we aren’t that bad really. You are all someones supplier too you know.

OK. I’ll take my foot out of my mouth and disappear now – Cab for Burnett!!

Hi Marc,
Welcome.
No its not true, we couldn’t do our job without good suppliers. We only hate the bad ones!, (and we dont really hate the bad ones, we just change to the good ones) I have no idea if you are good or bad, But by choosing to post on the boards I suspect you fall into the former, Time will tell.

Peter
Peter

[Robert Lambie]

welcome marc, good to see you posting on the boards. 😀

[Alan Cooper]

Hello All
Marc has given me much help and advice over the years – he once printed a job on his demo equipment overnight when I had a problem with my printer and it’s nice to hear his comments on the Cadet.
Best wishes Marc

Alan

[Marc Burnett]

Hello Alan

Nice to see you on here.

You’ve embarrased me now, because I know full well for every 1 time I helped there must have been at least 2 times when I left you with a headache!

I still have nightmares about networking your PC’s and cutters – I’m sure you are still the only person in the world that managed to get a CASmate network functional (just about).

Hope you are keeping well and business is good. Hows your son keeping, have you officially appointed him as the Boss yet?

[Alan Cooper]

Hi Marc
Ah the good old days. I had a few sleepless nights myself wondering why the computers would’nt speak to the cutters. Thankfully things have mooved on a bit since then. Sam’s keeping well and I’m desperately trying to hang on to the Boss title but it is difficult when he knows more than I do !!
Apologies to the other board members

Alan

[Carrie Brown]

quote Marc Burnett:

Oh, and Hello by the way 😀

And, please don’t ask me to post a piccie, I’m only posting because Kevin is busy – I’m too frightened of you lot to come on here, because I know you all hate suppliers – we aren’t that bad really. You are all someones supplier too you know.

OK. I’ll take my foot out of my mouth and disappear now – Cab for Burnett!!

:lol1:

Hello Marc …… come on dont be shy, post a piccie ….. we are all extremely nice here and hardly ever bite …… we ocassionally strip naked but not often bite 😮 😛

[Paul Young]

hi kevin
my name is paul.
I wonder if you can help me, i have a cadet & some times this machine prints very well.there is always a but?
70% of my work has loads of thin lines running through it & it looks grainy.have done the usual cleans but dont know what else to try.
your imput would be appreciated.
many thank in advance.

[Kevin Hills – B&P]

quote Paul young:

hi Kevin
my name is Paul.
I wonder if you can help me, i have a cadet & some times this machine prints very well.there is always a but?
70% of my work has loads of thin lines running through it & it looks grainy.have done the usual cleans but dont know what else to try.
your imput would be appreciated.
many thank in advance.

Hi Paul,
It would be good if you could post a photo of your nozzle test print other than that have you checked the pump is working ok, caps are clean and are making an air tight seal against the surface of the print head, overnight head soaking and feed calibration.
other factors to consider are type of media, profile and working environment, optimum should be between 23 – 25’C as this will affect the viscosity of the ink.

Hope this helps.
regards Kevin

[maverikt]

Its true the cadet is very conditional on temperature and the banding can been seen by this, there is an option to reset to current environment in the menu’s, i had to have the printer re-calibrated by BMP although i did not see banding my contour cut was quite a bit out.
Mav

[Anthony Hunt]

Hi Kevin
Have u been reading the other thread “Versacammor Orangejet”?
Why are there so many people having to have new heads on relatively new Cadets?
I to was getting close banding on my cadet so have been trying to get rid of it and think I cracked it by printing at 8 head passes but why wasnt I told this when I got the machine or why dos’nt it tall me this in the instruction manual?!!! Slows printing up but customers want quality not lines!
Tony..

[maverikt]

Hi,
I print 16 pass, uni directional, on a 1440dpi 5/7 year vinyl and its awesome, solid colour all the way.
Tony

[Paul Goodwin]

I thought 32 pass was better than 16 ? is it the other way around then?

[Stephen Morriss]

No the higher the no of passes the better the print but it’s also slower.
The heads overprint more, you can see it if you look while it’s printing.

8 pass is the lowest quality and fastest print speed.

I do all my god stuff on 32 pass as 1 or 2 of my nozzles are out so I get banding on anything less, also colour dependent as the nozzles are OK on the yellow head and pretty good on the cyan head.

Steve

[David Rowland]

blimey.. the more passes is the more money spent on ink and time..

we do the hi-quality stuff on 720×720 with 8passes i think.. never run anything higher then that as there is no point (vinyl).
our lower res is normally 540×360, 8 passes again

on our jv3-160s

[Anthony Hunt]

Stephen,
You can print as low as 1 head pass on the cadet , never tried it but I bet it’s c#ap!!
Never printed on any thing higher than 8 head passes, where do u up the setting higher than this?

Tony..

[Martin Oxenham]

I think this depends on what rip you use. We use wasatch and the choices are 8, 16 & 32 passes in each dpi setting 360 x 720, 720 x 720 and 1400 X 720. Then you can also change the speed in each setting up to 1000
But certain settings won’t work at less passes and you have to slow the speed down.
But in the Flexisign rip it goes from I – 8 passes.

[valegraphics]

Four passes seems to do me on most prints. Troop rip.

Matt

[Anthony Hunt]

I have Signlab 7 with passes 1-8 on most profiles, 4 passes give me banding/lines on dark colours but on 8 the print is fine(touch wood!!)

Tony..

[Ian Higgins]

Hi,

On my Cadet I always do the env check before printing then when the media is loaded I do the adj bi dir test and load a preset. Usually print on 3 or 4 passes bi directional, never needed to go higher.

Cheers
Ian

[Stephen Morriss]

For a lot of printing I would get away with 8 or 16 pass but unfortunately I have a nozzle out on the magenta and a deflection on both the cyan and magenta that line up when printing so on 8 pass there is a line and on 16 pass there is banding on some colours but on 32 pass it’s generally ok but it depends on the colour.

Steve

[Martin Oxenham]

Stephen If your machine is warranteed I would get those heads changed !

[Peter Shaw]

Fantastic!!

I can get my prinker working at last.