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  • Technician required for Roland machine?

    Posted by tonygoodall on November 3, 2009 at 9:34 am

    Hi All

    Hi have a problem with our Roland Versacam, when printing it stops and says carriage is disconnected when its not. Anybody any ideas, or does somebody know of a good engineer in the Leeds area

    Thanks in advance

    Tony

    Tom Plunkett replied 14 years, 4 months ago 6 Members · 6 Replies
  • 6 Replies
  • Gary Birch

    Member
    November 3, 2009 at 9:58 am

    Tony
    Give Mark a call at Optimize

    http://www.optimiseprint.co.uk

    He is only in Barnsley mate.

    Cheers

    Gary

  • Robert Lambie

    Member
    November 3, 2009 at 10:49 am

    Give Colin Tupman at
    CeTech Support Services a buzz, nice guy and really knows his stuff.

    https://www.uksignboards.com/viewtopic.php?t=22938

  • John Dorling

    Member
    December 22, 2009 at 11:57 am

    Does anyone know of any Roland engineers in the East Anglia region?

    Thanks

    John

  • Paul Humble

    Member
    December 22, 2009 at 12:05 pm

    Colin travels, great guy too.

  • Jeremy Howes

    Member
    December 22, 2009 at 1:35 pm

    Hello John,
    I would recommend Richard Langley of Canopy Digital, he’s very well respected and covers our region (South East inc Suffolk and Norfolk).

    Tel: 0208 211 3760
    Mob: 07726 317 800
    http://www.canopydigital.co.uk

    Cheers
    Jeremy

  • Tom Plunkett

    Member
    December 23, 2009 at 12:24 pm

    Hi Tony,
    The carriage disconnect error you report whilst printing could be caused by the encoder being dirty.

    Under normal circumstances this error would report the following when during the printer initialization:-

    0105 Tool carriage connection error – causes are loose connection between the tool carriage and head carriage. Fault in the limit position value or limit sensor. The first thing that would normally be done would be a limit initialise to ensure the lock position is correct and the encoder count of the scan knows where it is. If this fails then the limit sensor would need to be replaced.

    0106 Tool carriage disconnection error – This is very similar to the above except it takes into account the cap motor and the same sequence as above would normally be done to overcome it.

    When this error comes up whilst printing if the linear encoder is dirty the printer would get confused as the scan motor would not know where it actually is and makes a decision that the tool carriage is disconnected.

    To clean the linear encoder strip you can use cleaning solvent that you would normally have for maintenance this is very useful when the encoder strip has ink on it as it will remove it better than anything else, if using this then apply to a lint free cloth and clean off afterwards with dry tissue. Always start from the right hand side and work your way to the left, the reason for this is because the linear encoder is fixed on the right but has a spring fixing on the left. If you work left to right then you could stretch the spring.

    If you regularly keep you linear encoder clean then you can use a mild soap detergent such as washing up liquid as the linear encoder may only have dust particles on it.

    Just for your and others piece of mind it is worth getting in touch as I can always sort something out for you, albeit through me or putting you in touch with a reliable engineer.

    Hope this is of use to you.

    Kind regards

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