• Posted by L J. on April 20, 2005 at 7:42 pm

    Hi, I know this is nothing to do with signs but this is really annoying me as I do not know the answer: 😳

    Sky TV, do we the customer have to alter the current time that is shown on screen when you press the select or TV guide buttons?? as mine is 1 hour slow. I have had Sky about 4 /5 years now & I am sure I have never had this problem before.

    Any help would be gladly appreciated as i cannot sleep at night worrying about it :lol1:

    L J

    Roy Roberts replied 19 years, 1 month ago 10 Members · 15 Replies
  • 15 Replies
  • Robert Lambie

    Member
    April 20, 2005 at 7:45 pm

    oh dont start me on sky! 👿 😉

  • Bill Dewison

    Member
    April 20, 2005 at 8:08 pm

    John, is the box plugged into a telephone line? Usually Sky want to do updates every now and then, the GMT +1 is classed as a system update I think 😕 We used to have Sky, but they virtually doubled our charges, so we quit and whizzed over to cable. With Sky, great channels, shame about the company 😕 🙄

    Cheers, Dewi

  • Nigel Pugh

    Member
    April 20, 2005 at 9:15 pm

    Hello John,

    We got Sky + last year and part of the contract was that we had the box connected to the phone line 24/7 as to receive updates / new channels etc just like Dewi mentioned.

    But just like you have mentioned I have sometimes switched channels and noticed that the info box at the bottom of the screen that shows what your are watching an the start an finish time of that show sometimes is a hour behind and displays the program what was shown a hour earlier even though you are watching the program you wanted to see……..hope that makes sense.

    I think it is just another conspiracy like Rob’s poll on spellchecker, ‘cus I use it everytime now since the poll.

    Jobe

  • L J.

    Member
    April 20, 2005 at 9:26 pm

    Thank you gentlemen, that is prob the answer, unplugged from phone line.
    Trouble is i unplugged it 5 Min’s after fitter had left 4/5 years ago.
    but i will try it tomorrow & see what happens.
    L J

  • Nicola McIntosh

    Member
    April 20, 2005 at 9:30 pm

    nope i don’t agree that’s the problem…i have not plugged my sky phone line in since…1998 and my dates & things are all spot on.. 😛

    Nik

  • Nicola McIntosh

    Member
    April 20, 2005 at 9:36 pm

    http://www.avforums.com/forums/index.php

    you’ll get answers here lj…remember i posted it a while back 😀

    good luck!! 😛

    nik

  • David Rowland

    Member
    April 20, 2005 at 9:39 pm

    unplug the sky box for 1 min and re-connect, this will allow it to re-download any settings and a fresh EPG. Might cure it

  • Nicola McIntosh

    Member
    April 20, 2005 at 9:46 pm

    i have heard that dave…all to do with static build up!! 😮

    nik

  • L J.

    Member
    April 20, 2005 at 10:04 pm

    Nik / Dave that sounds more like it, thanks.
    I thought it funny because Sky update new Chanel’s on my setup without the phone line connected, so must be done through LNB on dish as i thought the clock would be corrected as well.
    Let u know tomorrow.
    L J

  • Simon Clayton

    Member
    April 21, 2005 at 8:35 am

    The phone line has nothing to do with upgrades its just for ordering movies,each time you order an event or film it is stored on your box then in the night it rings home and tells them what you have ordered, so they can bill you.
    All software updates are sent with the TV signal. Looks like you may have to get an engineer out, which should be free as you are subscribing to them

    Simon

  • Gordon Forbes

    Member
    April 21, 2005 at 9:37 am

    I’ll tell you a good one about SKY year ago a friend of mine got a monsterous bout £800 i think it was maybe slightly less.
    To cut a long story short turned out to be the sky box calling the automatic clock to sort the time it was doing it all the time. Did SKY compensate him er NO so be wary of it being plugged in to the phone socket. (this is what I was told anyway)

    Goop

  • L J.

    Member
    April 22, 2005 at 6:07 pm

    Hi, Thought as i started this thread that i would report back as it is now sorted.
    It has been cured by simple unplugging from the mains over night & then plug in next morning & hey presto sorted, jobs a good un. Thanks for every ones help on this subject.

    still leaving phone line unplugged though
    L J

  • Andy Gorman

    Member
    April 22, 2005 at 9:40 pm

    I unplugged the phone line from mine the day it was fitted. I don’t see why they want you to keep it plugged in for the first year.

    I find that the Sky box ‘crashes’ or locks up from time to time. Unplugging it from the mains for a minute fixes most problems. Except for the lack of anything worth watching!

  • L J.

    Member
    April 22, 2005 at 10:07 pm

    Big G, what i don’t like is the way they keep putting up the prices without telling you! Unless they put it in that magazine that goes straight in the bin when it arrives.
    L J

  • Roy Roberts

    Member
    April 25, 2005 at 5:49 pm

    (:) (:) (:) (chat.) (chat.) (:) (:) (:) (chat.)

    Canceled Subscription 3 Year Ago.

Log in to reply.