Signlab and Windows 7 – Warning

[Karl Williams]

So why do they not support Signlab e6? Is that the Spandex edition?

[Darren Summers]

I was told that it was due to a directive from Cadlink Canada. I don’t think it’s anything to do with Spandex.

[Karl Williams]

So they produce software they don’t support? Seems a bit unorthodox to me.

[Peter Normington]

signlab e6 is quite old now, and i see no reason why cadlink should be responsible if it does not run on newer operating systems, its a microsoft issue, not a cadlink one.

Peter

[Karl Williams]

To me it sounds petty where software’s concerned. I know it’s advancement with technology and things move on. I would have thought Cadlink would have produced a patch or add on to cure the problem. This wouldn’t be support in my view just good customer service.

[Peter Normington]

many programs arnt compatible with windows 7
we could go back infinitum, I doubt if the earlier versions of corel and illustrator will run on windows 7, should they also produce a patch?

just stick to an earlier version of windows if you cant keep up with the latest software.
its like expecting ford to supply parts for a mk1 escort

Peter

[Darren Summers]

I’d be happy to pay a couple of hundred quid for a patch / upgrade but I’ve been quoted £550 + VAT simply because I have upgraded my operating system.

e6 works great for me. I see no reason why I should be forced to buy an upgrade and I agree with Karl that it is not great customer service rather it is take it or leave it.

[Darren Summers]

quote Peter Normington:

many programs arnt compatible with windows 7 we could go back infinitum, I doubt if the earlier versions of corel and illustrator will run on windows 7, should they also produce a patch?
just stick to an earlier version of windows if you cant keep up with the latest software.
its like expecting ford to supply parts for a mk1 escort
Peter

Sorry Peter, your tone is rather condescending. Expecting Ford to supply parts for a car that was built in the 1970’s is hardly the same as the issue being discussed.

My post was to give a heads up to others who might be considering upgrading their operating system and not an open invitation for you to charge in on your high horse.

For your information, I AM trying to keep up with software hence my new PC and Windows 7 – I just dont see why I should be forced to part with half the cost of my new PC for an upgrade of some software. Times are difficult, perhaps not for you as you seem to think it’s ok to just buy software willy nilly. Others such as myself have to look after every penny.

[Karl Williams]

I can see were you’re coming from Peter, but I’m with Darren here. Microsoft upgrading their operating system shouldn’t be seen as an excuse for Cadlink or any other software providers to charge the earth again. Darrens not looking to upgrade his design software…he just wants it to work.

[Peter Normington]

Darren I was not being condescending at all,
apologies if you thought I was.
However I cant see why you think cadlink should help with an old product that was not developed to run an windows 7?

You have been offered a fair price for an upgrade. it is your choice to take it or not. not complain that cadlink aren’t supporting a old product.

its pretty standard across the industry that when programs are upgraded, then the older ones eventually dont get support.

I dont have a high horse btw

and maybe the best way for you to keep using es6 is to use your old computer just for signlab.

that way you dont need to spend anything

Peter

[Peter Normington]

quote Karl Williams:

I can see were you’re coming from Peter, but I’m with Darren here. Microsoft upgrading their operating system shouldn’t be seen as an excuse for Cadlink or any other software providers to charge the earth again. Darrens not looking to upgrade his design software…he just wants it to work.

Karl mate
Darren did not need to upgrade his system, he chose to do so.
cadlink clearly state which versions of signlab are compatible with windows 7
so perhaps doing a bit of homework first to see if your programs will run with windows 7 would have been the way to go.

Microsoft have a compatibility program, and will check out what will and wont work on windows 7

Peter

[Phill Fenton]

quote Darren.Summers:

The reason for my post is two fold.

1. To warn all Signlab e6 users that Cadlink will not support you for Windows 7
2. To help anyone having installation problems like mine.

Hope this is helpful to someone

I’m sure it is. Thanks for the heads up 😀

[Darren Summers]

quote :

just stick to an earlier version of windows if you cant keep up with the latest software.
its like expecting ford to supply parts for a mk1 escort
Sounds pretty condescending to me.

In any case, I have a working version of Signlab e6 on Windows 7 despite being told that I would be lucky if it would work. I guess I am lucky – that I do not have to fork out £550 for software that does not do a great deal more than e6 does bar a few gadgets that I feel are not worth the extra £550.

Do not get me wrong, I absolutely love Signlab and would not consider using any other sign making software. I just do not find it reasonable that e6 – which I bought in 2004 – is being considered dead in the water. Perhaps it is my bad luck that not long after I bought e6, Signlab 7 came out – sods law.

[Peter Normington]

quote Darren.Summers:

just stick to an earlier version of windows if you cant keep up with the latest software.
its like expecting ford to supply parts for a mk1 escort

Sounds pretty condescending to me.

In any case, I have a working version of Signlab e6 on Windows 7 despite being told that I would be lucky if it would work. I guess I am lucky – that I do not have to fork out £550 for software that does not do a great deal more than e6 does bar a few gadgets that I feel are not worth the extra £550.

Do not get me wrong, I absolutely love Signlab and would not consider using any other sign making software. I just do not find it reasonable that e6 – which I bought in 2004 – is being considered dead in the water. Perhaps it is my bad luck that not long after I bought e6, Signlab 7 came out – sods law.

whatever Darren, who am I to argue,
if you are happy with signlab e6 then no problem, my point was that you expect cadlink to support it indefinitely, it does nor work like that, would you expect cadlink to provide a patch if you decided to buy a mac?

Peter

[Paul S Martin]

Hi All,

For what it’s worth you cant run many earlier Microsoft programs on the new version of windows 7 also.

We all have to pay in one way or another SPEED or FEATURES always come with a price now days.

Paul 🙂

[Darren Summers]

quote Peter Normington:

whatever Darren, who am I to argue,
if you are happy with signlab e6 then no problem, my point was that you expect cadlink to support it indefinitely, it does nor work like that, would you expect cadlink to provide a patch if you decided to buy a mac?
Peter

Peter, I don’t expect Cadlink to roll out the red carpet, invite me round to meet their mum or to lend me a hand when I paint my house. I fully appreciate that support does not last indefinitely I am not that ignorant. Technology moves on and obviously Windows 7 is a big leap. However, what percentage of the UK or the World’s signmakers are running Signlab e6 ? I would say a good number. The fact that I have been lucky and e6 is working on my Windows 7 PC tells me that it is possible for the software to work. How many others might needlessly pay the upgrade fee when it is possible to get the software running on Windows 7 ? In this instance, I don’t think it is out of the question for Cadlink to charge me a small fee to provide a patch that would enable me to get a little more life out of a program I bought 5 years ago. Perhaps the patch might help out a large number of Cadlink customers who would appreciate the service and would be happy to pay a fee to keep the software they are quite happy with. I am not asking for beck and call product support, the patch would be a ‘sold as is’ deal. My point is, Cadlink would rather you spend more money with them than provide a patch to give extended service for a fee which would cover their time to develop the patch.

My phone call to Cadlink left me thinking that I had little option but to spend £550. Luckily I was determined enough to keep trying and eventually I succeeded. I’ve saved myself £550 and I’m trying to help others save their money too.

To use your car analogy, why should I have to buy a new car when my 5 year old one still works perfectly fine ? If I can buy a part to make it legal, then that is a far more economic (for me) option.

[Peter Normington]

you are absolutely correct Darren, why buy a new anything when the old one still works.
so why did you want a computer that runs windows7?

peter

[Phill Fenton]

🙄

[Darren Summers]

My new PC was bought primarily to run other design and router software faster as my old PC was maxed out and still not quick enough. I wasn’t particularly bothered about Windows 7 but didn’t consider that Signlab e6 might not run on it.

[Andrew Blackett]

quote Phill:

🙄

You both finished yet? I’m with Phill 😉

Andy

[Peter Normington]

quote Andy Blackett:

quote Phill:

🙄

You both finished yet? I’m with Phill 😉

Andy

I’m with Darren.
thanks for the heads up on how to run e6 with w7.

off to bed now

Peter

[Phill Fenton]

quote Peter Normington:

off to bed now

Peter

Shame it’s not Thursday :worry:

[Darren Summers]

Oh come on ! where is your stubborn sense of determination ? :lol1:

I have checked out the prices of Signlab and £550 for the upgrade is quite reasonable :oops:….altho I’m not sure if that includes the thermal printing module 😮

So, I think I am calling it a draw !

Perchow (:)

[John Singh]

So we can all go to bed now :sleep3:

[Gordon Forbes]

XP Home is around £60 all u need really