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  • Printer Supplier Recomendations

    Posted by Adam Ross on February 24, 2010 at 3:03 pm

    Hi all

    I am about to purchase our first printer and after much thought I think I have settled on a Versacamm SP540I.

    I have got quotes from a range of suppliers and they all seem very competitive.

    I am not really looking for printer recommendations but I would like to hear peoples experiences with there printer supplier.

    I realize that the warranty is from Roland so I would like to hear experiences about peoples dealing with them, and also how helpful there supplier was with more minor queries and tech support.

    Thanks in advance

    Adam

    Luke Lansdell replied 14 years, 1 month ago 11 Members · 15 Replies
  • 15 Replies
  • Chris Rundle

    Member
    February 24, 2010 at 4:42 pm

    Hi Adam,
    My supplies i have abit of vinyl from most places, Meta mark, Grafityp, i think i have some from APS actually Jac and Avery as print vinyls and quite abit of colours, alot of it is from Grafityp, Graficast.
    All seem to work well and i also have a sp540i.
    good luck with it
    Just order a selection and try different ones for different jobs..

  • John Childs

    Member
    February 24, 2010 at 4:54 pm

    We’ve had impeccable service from I-Sub Digital.

  • Ian Hatfield

    Member
    February 25, 2010 at 2:22 pm

    I have used I-Sub Digital and Print Max both have been very good.

  • Adam Ross

    Member
    February 25, 2010 at 4:50 pm

    Thanks for the replies guys.

    Anyone got any advice on who to buy the printer from ?

    Had quotes from the following

    Grafityp
    Robert Horne
    Signmaster
    Silverskies

    They are all fairly competitive on price but has anyone got any horror stories regarding after sales assistance and tech support ?

  • Jason Davies

    Member
    February 25, 2010 at 5:24 pm

    Brilliant service from Malcolm at Signmaster, wouldn’t buy from anyone else.

    Jason

  • John Childs

    Member
    February 25, 2010 at 5:57 pm
    quote Adam Ross:

    Anyone got any advice on who to buy the printer from ?

    I refer the Right Honourable gentleman to the answer I gave earlier. 😀

  • John Hughes

    Member
    February 25, 2010 at 6:27 pm

    I know which one we wouldn’t use again !!
    We purchased a plotter from number 4 on your list – approx spend 3k – about 18 months ago – they promised a lot and I was sold but unfortunately they didn’t deliver.
    Only small things like – "We will throw in some extra blades FOC" – they didn’t although they were reminded several times.
    Plus, asked for tech support after a few months – never returned my calls.

    Perhaps this is only a 1 off but its my experience of this company.

    John

  • Adam Ross

    Member
    February 25, 2010 at 6:56 pm

    My apologies john I thought they were a consumables supplier

  • David Rogers

    Member
    February 25, 2010 at 10:13 pm

    Also bought our Cadet 540 from Signmaster.

    Very helpful chaps, excellent level of service.

    Dave

  • Shaun Cleary

    Member
    February 26, 2010 at 12:22 pm

    Great company signmaster bought are VP540 and great service.

  • Adam Ross

    Member
    February 27, 2010 at 3:14 pm

    Thanks for the replies guys.

    I was definitely favoring either Robert Horne or Signmaster there quotes were very much alike.

    Anyone bought a printer from Robert Horne or Grafityp ?

    Grafityp’s quote was the most expensive but they included a large media bundle with it.

  • Russell Huffer

    Member
    February 28, 2010 at 8:20 am

    Our printer came from Robert Horne, ok support service but for technical knowledge and assitance not a patch on signmaster, Robert Horne may find out the answer for you Signmaster normally know the right answer there and then.

    My vote go to Signmaster.

    Regards

    Russell.

  • Neil Speirs

    Member
    February 28, 2010 at 10:36 am

    Bought our Summa cutter from Signmaster last year & received a 1st class, probably use them again when were in the market for a printer

  • Adam Ross

    Member
    March 17, 2010 at 3:24 pm

    Thanks to everyone for there replies it has been most helpful, just ordered and paid deposit for my SP540I today.

    Going to get it delivered early April from Signmaster

    Adam

  • Luke Lansdell

    Member
    March 17, 2010 at 10:13 pm

    Congrats Adam. Good luck with your investment.

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