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Printer freezing, help needed please?
Hi all,
anybody have any hints as to why my Mutoh Rockhopper freezes while 40-50%
into a job. The printer is fed via a small server rather than a network card. When
the hang-up occurs the Apple-Mac fan/drive starts to "race" and only slows down when the Flexisign prog is quit. Printer recently had major service but the tech could not identift the cause of the problem.
Any help appreciated.
Barry -
8 Replies
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Sounds as if the Mac is working hard. What are the specs? Is there enough RAM etc to run bigger print jobs?
Just a thought
Peter
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Peter-
iMac is 1,8gig processor with 2gig ram.
Barry -
That should do it. I can only sat when my powerbook is working harder, the fan comes on and it slows down until it ‘catches ‘up. Not much help i’m afraid.
Peter -
Hi Peter-
so, do you think that if I leave the printer in its "frozen" state, and not abort the job in Production Manager,it might eventually continue the job?
Regards,
Barry. -
Im not that qualified to say. If it was me, I would leave it for a while at least until the fan has stopped. It might kick in by then. Once they get up, there are a few Mac people on here who will be much more help than me!
Peter
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Leaving it may work providing the software/printer does not time out like my Shiraz/Mimaki combination.
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Is rip and print activated? Try to rip first, the print.
Just a thought…
Regards, -
What sort of file are you trying to print?? If it’s a modern PDF for example, an older RIP may be struggling to decompress or even recognise the data it’s given. Try rasterising the file in Photoshop and making it into a big EPS or uncompressed TIFF file and try again. The RIP should have a lot less work to do then.
BTW, the small print server jobby you have is probably an Intel Netport Express or Troy XCD. I used to experience quite a lot of random data corruptions and freezing with them if not configured correctly….?
Stafford
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