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  • Onyx Production House 7.0 on WinXP 64

    Posted by Mike Rawlings on September 24, 2008 at 3:31 pm

    Hiya all,

    Im trying to install Onyx Production House v7 on a PC with WinXP Pro 64 installed. ..and Im failing.

    The PC recognises the hardware key, I have updated the HASP drivers but when I come to install Production House I get an error message saying
    "Hardware key failed to initialise."

    Is anyone else running it on WinXp Pro 64 please? Even just a "Yes I am running it" would be great as then I can rule out a conflict with the operating system.

    Any advice would be superb too 🙂

    Yours in trouble,

    Mike.

    Mike Rawlings replied 15 years, 7 months ago 2 Members · 2 Replies
  • 2 Replies
  • Mark Elvidge

    Member
    September 24, 2008 at 5:28 pm

    from the website.

    Optimal System Requirements

    * Supported OS Windows Vista*
    * Windows XP Pro with the latest service pack
    * Windows 2000 Pro / Server with the latest service pack

    * CPU Intel Pentium IV or higher / Xeon 3+ GHz
    * Athlon 64 / Opteron 2+ GHz
    * Dual CPU (for multiple RIPs)

    * Storage Two 80 GB Hard Drives
    * 2 GB RAM per CPU

    * Video 1280 x 1024 16-bit Color

    * Hardware USB Port (for security key)
    * DVD-ROM Drive

    but then….

    ONYX Graphics Workflow Products v7.1 & Windows Vista® Compatibility

    Tested Operating System Installations:

    * Vista® 32 Business Edition
    * Vista® 32 Enterprise Edition
    * Vista® 64 Enterprise Edition

    * *Some customer reports of compatibility with Vista® Home Edition but not verified by ONYX since we recommend our workflow products be installed on production environment operating systems.

    Windows Vista® 32 bit
    All ONYX internal testing, and beta test site reports indicate the ONYX Graphics workflow products are compatible with Vista® 32 bit configurations.

    Windows Vista® 64 bit
    All ONYX internal testing, and beta test site reports indicate the ONYX Graphics workflow products are compatible with Vista® 64 bit configurations. The ONYX Graphics workflow products are not optimized as 64 bit software package

    cant see a mention for xp64 . have you been sent the key update file from onyx?

  • Mike Rawlings

    Member
    September 24, 2008 at 6:34 pm

    No, I havent had the key update file. Ive literally opened the box and tried to install it. Updated the HASP drivers and then got the error message.

    Same as yourself, Ive looked on their website and its a little inconclusive as to wether its supported or not. I would be amazed if its not as its one of the few ways of getting more than 4GB of memory in your PC to work(Vista or WinXP 64) and Onyx is a popular rip.

    Hopefully someone on these forums has got Onyx working on WinXP64 and I can then look at other reasons why its not installing on mine.

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