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Obtaining a maintenance / service contract for Mutoh VJ 1604
Hi,
I’m looking to take out a maintenance contract on my Mutoh valuejet 1604 and was wondering if anybody could recommend a reputable company.
The machine is 2 years old, it hasn’t had any major problems apart from a faulty encoder disk, which I replaced myself.
The machine is now being rented out and the new "owners" are not tech savvy when it comes to repairs, hence the need for the contract.
Regards.
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1 Reply
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Ours is over 3 years old.
I have a copy of the service manual and so far that has kept me going.
I was told that for the yearly price of a service contract you could probably replace all the main parts of the printer including the print head twice over!!!
All service contracts in the UK will not cover the most important/expensive part:- The printhead.
Over the years when ever we had a technician in repairing any of my machines I reckon I had more knowledge than them.
As for renting a machine to someone I would be charging them a fortune!SC
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