Mac EPS File

[Derek Heron]

hi rich tried to open in photoshop on the mac but no joy
problem with the files

derek

[Richard Urquhart]

Thanks mate just so i know its not me
thanks any one else fancy a go
thanks rich

[Warren Beard]

Hi Rich

Sorry but won’t open in Photoshop CS3 or Illustrator CS3 (both mac) or Freehand on PC

no luck mate, you might need to get the customer to resend.

cheers

Warren

[Richard Urquhart]

Thanks warren

they have sent the file twice
see email sent to me after the owner getting shitty with me on the phone

Hi Richard, attached is the Summit Group Logo as an Illustrator EPS

file. We work on macs at our agency and I have opened this file in

photoshop at our end so as far as I can tell this file should be ok.

Could you please confirm that you are able to open and use this file by

return of email.

Regards

Mark Alsop

[Peter Normington]

Rich,
You need to specify to them what would be an acceptable file, but most designers that I deal with know that there can be problems cross platforms. and are more than happy to export an alternative.
ask for a pdf as a visual, and you will probably be able to use it.

Peter

[Richard Urquhart]

Hi peter I have asked for a PDF file in my last email thanks mate
Rich

[Warren Beard]

As far as I know CS3 is the latest software which am using on the mac, it does not open in either Illustrator or Photoshop so whatever the design agency is doing to save the file it is wrong I suppose.

Warren

[Richard Urquhart]

sorted i had an ai file waiting for me this morning

thanks for helping
rich