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  • Left In The Lurch By XPRES Need Help!

    Posted by Moonsmurf on April 18, 2004 at 4:44 pm

    Hi
    After recently purchasing the full package from Xpres of Sublimation Printer (epson 1290) Cap Press, Heat Press and Roland Plotter. I have been trying unsuccessfully to get straight, productive answers from Xpres and their technical Staff. It seems that their back up is somewhat lacking 😥

    When I print using Corel Draw 11 I find the colours to be poor. Red at best is a salmon pink. All the cartridges have been checked and are fine, ink flow is fine. I am printing onto Xpres standard sublimation papers, and their sublidark papers.

    Pantone colours took 4 hours to print on 1 a4 sheet !

    Even when applied the end results are still washed out looking. Can anyone offer any ideas or help??

    Thanks

    Elaine 😆

    Jim Clough replied 19 years, 6 months ago 8 Members · 12 Replies
  • 12 Replies
  • Darryl Seager

    Member
    April 18, 2004 at 6:45 pm

    Not got a clue where practical sublim is concerned, but your problem smacks of colour profiles/set ups are wrong somewhere!!!

    I would think thatt he inks are a different make up to print inks, because of the way they work.!!!

    I am sure someone on here will come to your rescue, sorry i can’t be of any real help 🙁
    darryl

  • Martin C

    Member
    April 18, 2004 at 7:12 pm

    It can be improved and the Tech people at Xpres can talk you through this. You may need some patience though!!?

    I had the same problem and willl shortly be changing my ink supplier from Xpres to Rotech. Nuff said!

    If you can let me know what settings you have in Corel 11 I’ll run through them with you to check against mine.

  • Kevin.Beck

    Member
    April 18, 2004 at 8:09 pm

    are you using a colour correction software?

    are the colours still incorrect when printed onto the substrate?

  • Moonsmurf

    Member
    April 18, 2004 at 8:50 pm

    Hi Guys
    When I rang and did get to talk with Xpres they told me I wouldnt need any colour correction software and that they didnt sell Corel and therefore wouldnt offer any futher assistance on it (!)

    When the paper is applied to any medium from garment to coaster the colours are still very poor.

    If you guys think I need colour correction software any reccomendations??

    Thanks for all your replies soo far 😆

    Elaine

  • Martin C

    Member
    April 18, 2004 at 10:09 pm

    NO, you don’t need colour correcton software with the Xpres own brand Inks, but you do need to persevere to get to speak to someone who can run through the correct settings for Corel. It took me 4 months of struggling before getting the right settings and in general they are ok but not brilliant.

    If you want to PM me I’ll forward my phone mumber and you can phone me to check your settings in Corel 11 with mine?

  • Kevin.Beck

    Member
    April 19, 2004 at 6:13 am

    I would like to know what settings you are using too, Martin.

  • James White

    Member
    April 19, 2004 at 7:16 am

    We had the same problems with Xpres, buy your ink and paper from Listawoods cant help with corel we use photoshop.

    james

  • Martin C

    Member
    April 19, 2004 at 9:14 am

    Ok, here’s what I was told to do. Bare with me, this is from memory!

    Under Control panel, go into Printers and right click on your Subli printer. Mines an Epson 980 (The settings may be different for the bigger Epson).

    Click on Colour Management tab, set to Automatic and the Colour Profiles box below should be empty.

    Within the Corel Printer Set Up. (Click File Printer Set Up) Under MAIN Tab, PAPER=Photo Quality Inkjet paper, tick COLOUR and CUSTOM settings. Under PAPER Tab click printable area standard. Under LAYOUT, all unticked.

    Return to MAIN Tab and click on ADVANCED.
    It should be set as follows.
    PAPER=Photo Quality Ink Jet Paper
    COLOR=ticked
    COLOR MANAGEMENT tick NO Color Adjustment
    PRINT QUALITY=Photo 720DPI
    HIGH SPEED untick
    FLIP HORIZONTAL tick
    FINEST DETAIL tick
    EDGE SMOOTHING tick

    As I say, this worked for me to a degree, I’m not 100% happy with the strength of the RED produced but it is much better than what I was getting before using the Xpres Inks.

  • Deleted User

    Deleted User
    April 19, 2004 at 1:47 pm

    Hi

    The settings I’ve got for the 1290 and Corel 11 is on Main
    Paper – Photo Quality Inkjet
    Colour – Custom
    In the box below – ICM
    in Advanced
    Photo Quality Inkjet Paper
    Print Quality – Photo 720dpi
    High Speed – ticked
    Flip Horizontal – ticked
    Fine detail – ticked
    Edge smoothing- off

    My Brother has the color control box ticked in the Advanced section, (instead of ICM) so he can adjust the colours manually.

    Hope this doesn’t confuse you more!!

    Ems

  • Martin C

    Member
    April 19, 2004 at 2:05 pm

    The difficuties almost certainly stem from whether you have the correct settings in the Colour Profiles box. If you have the ICM Colour profiles (which are supplied by Xpres I think) then it may follow that these are the ones to use on a 1290 Epson. However when we went through the ICM set up it wouldn’t work with my printer so the decision was made to dump them and override in favour of Corel Colour palettes.

    CMYK or RGB both work, although one is deemed better than the other. I can never see why??

  • emo32

    Member
    October 14, 2004 at 11:20 am

    Xpres do not use an .ICC colour profile. In the colour controls section of the Epson 1290 printer driver, Gamma 1.8 (default) and mode to Automatic (default). Set the Contrast to +10, Cyan +10 and Yellow at +5. Photographic images should be printed at 1440dpi.

  • Jim Clough

    Member
    October 14, 2004 at 12:18 pm

    Hi Elaine
    I have not used the Xpres ink, so cannot comment on that one. However the inks I have used so far are Sawgrass which was way to expensive and clogged the printheads. The next ink which I used did not have a brand name was OK but no longer available. Next I tried Lyson which I found to be too weak, especcially the black. Then on to Rotech , the problem I had with this one was blue printed too purple and the profile which sat in the Epson driver was not much use. I am now on Artanium with a bulk system. This ink has a proven colour profile which can only be run through Corel Draw or Photoshop. I have not set this profile up yet as I have just recently acquired this system. Also I have always used the Epson Photo Quality Paper (I only print onto hard substrates)
    Cheers
    Jim

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