Home Forums Printing Discussions HP Printers L26500 extended warranty – worth it?

  • L26500 extended warranty – worth it?

    Posted by John Dorling on 30 July 2013 at 11:11

    What are people’s views on buying an extended warranty for the HP L26500? I usually NEVER buy extended warranties for anything, but as this will be my single most expensive bit of kit, with possibly huge repair bills, is it worth it? I have been quoted £2900+VAT to add 2 year’s extra cover parts and labour to the standard 1 year. How does this compare?

    Thanks

    John

    Jamie Wood replied 12 years, 2 months ago 4 Members · 6 Replies
  • 6 Replies
  • Jamie Wood

    Member
    30 July 2013 at 12:33

    We went a different route, and used asset insurance instead. We have 2 machines
    covered for accidental or intentional damage, fire, and theft. All major parts are
    covered, except for consumables, with a £250 excess. It works out about half the
    price of a service contract, and you choose who to use as your engineer.

  • John Dorling

    Member
    30 July 2013 at 17:35

    What happens if it just goes wrong?

  • Jamie Wood

    Member
    31 July 2013 at 08:21

    Looked at our policy, and we are covered for breakdown as well, but not general wear
    and tear. I think this would be the same with extended warranty as well.

  • Jon Marshall

    Member
    31 July 2013 at 08:47

    But if you have a problem, how soon will it get fixed if you have to make a claim?

  • David Rowland

    Member
    31 July 2013 at 09:50

    how much?

    absolutely

  • Jamie Wood

    Member
    31 July 2013 at 10:20

    We had a head strike last weekend which sent a voltage spike up the head. Hybrid
    came out the day after we rang and fitted a new head and cable. All covered on the
    insurance, minus our excess. Can be a problem sometimes, as warranty customers
    are prioritised, so it’s a chance you have to take, but we are happy doing it this way.

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