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  • Is they a way of removing lettering once it has been heated?

    Posted by Clive Martinez on December 2, 2005 at 12:28 pm

    I have just messed up a t shirt by heat transferring the wrong lettering.
    Normally this isn’t an issue as I just use my own t shirts, but in this particular case, it was the clients t-shirt and so…… irreplaceable.
    My questions are…
    a) Is they any way of removing lettering once it has been applied by heat transfer?
    b) Should I display a sign informing customers that I cannot be held responsible for any garments brought in. Or just refrain from using garments other than those bought by myself.
    c) What do I tell the customer once its gone wrong? has it happened to anyone else before? Would offering to do some extra t shirts for free be a good idea?

    I knew it would happen eventually it was just a matter of time….

    Any help would be nice

    Byron replied 18 years, 4 months ago 21 Members · 25 Replies
  • 25 Replies
  • Jill Marie Welsh

    Member
    December 2, 2005 at 12:50 pm

    Do you mean that you used another client’s lettering on the first client’s shirts?
    Or that you used the wrong typestyle on the client’s design?
    If that is the case, I would first see if they even notice before saying anything.
    If they complain, offer a discount.
    You should have some sort of a waiver about client-provided shirts.
    Not sure of the verbiage, but it may cover your butt if this happens again.
    Love….Jill

  • Chris Wool

    Member
    December 2, 2005 at 1:00 pm

    it happens dont it.

    you should have said to the customer before you took the order that once in a while it goes wrong and although you will take every precaution its different materials than you normally use and may behave differently than expected.
    its your chance mr customer – do you feel Lucky!.

    chris

    just reread the post

    quote :

    I have just messed up a t shirt by heat transferring the wrong lettering.

    is that every precaution ?.

  • Paul Cox

    Member
    December 2, 2005 at 1:09 pm

    Nightmare……………

    Once i did some t-shirts for a Customer, instead of Mobile Hose Replacement, i did Mobile House Replacement.

    Luckily, i only did 5 and i was supplying the T-Shirts anyway.

  • Clive Martinez

    Member
    December 2, 2005 at 1:18 pm

    I was given 16 T-shirts to put names on them. They were all large t-shirts except four which were XXL.
    I messed up because the XXL t-shirts had their corresponding names.
    Basically, I heat transferred one of the names that was to go on the XXL shirts onto the L shirt.
    So someone is going to have problems getting into one of the t-shirts. 😳

  • Brian Curtis

    Member
    December 2, 2005 at 1:33 pm

    Any chance of covering it over with a matching textile vinyl and then re-doing the name on top.

    Brian

  • Paul Rollason

    Member
    December 2, 2005 at 1:34 pm

    Hi Clive

    This may not help you now but it could in the future

    xpres do a vinyl removal spray and it works really well but the longer the print is on there the more glue it seems to leave behind.

    What garment vinyl are you using

    paul r

  • Kevin.Beck

    Member
    December 2, 2005 at 1:35 pm

    we`ve all done it.

    normally if you heat it again, this will soften the glue and the vinyl should be able to be peeled off.

    BUT, it will leave a glue mark, sometimes this can be covered up, other times not.

    i have read of a glue remover, but haven`t tried it or can remember the name.

    I have also heated an A4 sheet many times over the mark to lift the glue alittle.

    hope this helps

  • Clive Martinez

    Member
    December 2, 2005 at 1:37 pm

    I am using Poli flex. Is is an excellent material.
    http://www.poli-tape.de

  • Paul Rollason

    Member
    December 2, 2005 at 1:58 pm

    Does it have a sticky backing

  • Clive Martinez

    Member
    December 2, 2005 at 2:01 pm

    Yes, is has a sticky backing

  • Carrie Brown

    Member
    December 2, 2005 at 2:40 pm

    Oh dear Clive, hope you get it sorted.

    We did pick off some lettering once as a tester to see how easy it could be done 🙄 wasnt easy, it did come off eventually after heating it a bit and using tweezers.

    Never pressed the wrong stuff on a t-shirt … our biggest mistake we made more than once or twice was forgetting to mirror image before cutting 😮

    😀

  • Leigh

    Member
    December 2, 2005 at 3:10 pm

    oh jeeze —
    I could be 100% wrong so test this on another t-shirt of yours
    but
    I seem to remember reading somewhere that
    using (here’s hoping this is right) acetone
    on the reverse (inside) side on the graphic will soften up the adhesive enough for you to be able to get it off easier.
    Might want to try soaking a cotton ball and then apply to inside of graphic/shirt and see

    try on another shirt or scrap first to make sure it doesn’t take all of the color out of the shirt 😉
    again, could be a diff. solvent, but for some reason remember this

  • Lorraine Clinch

    Member
    December 2, 2005 at 3:16 pm

    Yup! Been there, done that! Wrong name on wrong t-shirt. I got away with it by applying a co-ordinating (silver) colour vinyl rectangle over the wrong name, then applying the correct name & colour (gold) over the top. I thought it would be too thick & bulky, but it was fine.

  • Dave Bruce

    Member
    December 2, 2005 at 4:31 pm

    Done that too 😳 just did what Brian and Lorraine did, cover it up with a rectangle then re-apply.

    Best of luck

    Dave

  • Shane Drew

    Member
    December 3, 2005 at 11:12 am

    I’d be ringing them and tell them you have just noticed an error, and that they need to supply another shirt so you can redo it free of charge.

    They may decide to take the shirt anyway as it is going to be too much hassle otherwise.

    Just my 2c 🙄

  • David Rowland

    Member
    December 3, 2005 at 4:52 pm

    sorry to hear that, it happens…

    however “all prints” must be “proofed” (email or fax) before printing, so your covered. If a customer doesn’t read the proof then they are muppets

  • Paul Rollason

    Member
    December 3, 2005 at 5:17 pm
    quote Clive Martinez:

    Yes, is has a sticky backing

    In that case you may be able to use a bit of thr sticky backing big enough to cover the offending print, place over print and give it a pressing to heat up the print without too much pressure.

    As soon as you release the press start peeling of the backing and the print will start to come off

    you may have to do this a number of times

    Or just get the spray I was talking about

    paul r

  • Deleted User

    Deleted User
    December 3, 2005 at 6:01 pm

    It Has happened Many times with me but all you got to do it heat press the wrongly printed garment for 2 secs then very quickly use a plastic squeege and rub it over the wrong part of the print and you will be amazed how quick it just rubs off the shirt then just reprint the wrongly printed part of the garment.

    Try it you will be amazed!!!

  • Janine Chrispin

    Member
    December 5, 2005 at 9:52 am

    Xpres (www.xpres.co.uk) have a transfer removal spary.

    You could try that.

    Janine

  • Dennis Van Der Lingen

    Member
    December 5, 2005 at 9:16 pm

    had a similar problem.

    use thinner cellulose on it, it wil disolve the adhesive and leave the shirt intact.

    just dont forget to do this outside and remember !!!cellulose!!!
    or your shirt is ruined.

    it works like a charm

  • Michael Lafferty

    Member
    December 6, 2005 at 12:31 am

    Interested to know how people have got on with the Xpres transfer removal spray, haven’t used it myself.

    I don’t print on customers garments anymore. Stopped after I ruined a football top, pressed at the wrong temperature and the lettering totally melted. Cheaper for me to replace garments supplied by myself, also more profit in it.

    Sods law that you will mess it up, just when you don’t need it. Better that customers don’t find out about your mistakes. I hate it when something goes wrong and I have to say, sorry it won’t be ready today. Doesn’t make me look good.

  • jkape

    Member
    December 30, 2005 at 11:39 am

    I use poly-flex a lot. Recommended temperature is up to 170 Celsius so give it a bit more (say 180-190) for 15-20″ and usually but not always it will soften it a lot so you can take it off with tweezers. BUT the glue will still be there…I’m not shure what cellulose is.

  • Phil Price

    Member
    December 30, 2005 at 1:21 pm

    Hi Mike,
    I’ve used the Xpres transfer removal spray a fair bit, but it is very nasty stuff (loads of warnings on the can) I always use with rubber gloves and mask.
    It does however still leave some of the adhesive behind so it’s far from perfect.
    I might give the cellulose thinners a try next time.
    Phil

  • Heptangle Designs

    Member
    January 1, 2006 at 2:21 pm

    HI, the glue removing spray still leaves the glue behind as a distinctive outline.
    The spray only removes the vinyl which was applied.

    The shirt is still visually damaged.

    Sorry the news is grim but this has happened to us also before.

    Thanks

    Heptangle designs

  • Byron

    Member
    January 9, 2006 at 5:58 pm

    The spray remover is 😕 highly toxic so read the instructions and pay real good attention to it!!!! When I worked for Target, we discontinued selling it due to its highly dodgy nature! However, it was great at removing flock more than any thing else!

    If your film is any of the manufacturers that you CAN’T Iron over, this will remove most films easily, provided you haven’t used too much pressure putting the film into your garment in the first place!

    · Increase temperature by 10 to 20 degrees max (too hot and the garment will scorch).
    · Cover with plain paper like laser copy paper, but not inkjet coated
    · Heat press with a LIGHT PRESSURE for 10 seconds
    · Raise press and peel paper quickly!

    Remember the glue is heat activated, so remove as quickly as possible and the glue hopefully will come off too – this will depend on film type. Let me know what works and what doesn’t please. 😉

    Do not use thinners and use a heat press – you may start a fire! (:)

    Cheers

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