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‘Internal Error 00000015’
Hi all,
I hope someone can shed some light on this. I am running a VersaCamm VS 540 which was installed November 2010. In the past 3 days, I have had 2 failures for ‘Internal Error 00000015’ Both of these have been in normal print jobs of about 2 meters or so. I am using VersaWorks 4.1.1, so everything is bang up to date.
If anyone knows what the error is can you please let me know.
Regards,
Neil
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5 Replies
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Maybe VersaWorks 4.1.1 has some bugs in it… i guess you have tried it but is there any new updates/ fixes for it ?
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I have been running 4.1.1 since the beginning of the year with no problem. The error occurs on the printer itself. The printer just stops with that error. The first time it happened was Friday evening, the second time this afternoon.
I upgraded the firmware for the machine 2 weeks ago when the update was released.
Nothing on my setup has changed, and I have looked in the Used Guide for the VS540 and there is no mention of an Error 15. I was wondering if someone had come across this error before..
Neil
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I just had this error followed by a 0110 something like that service call.
My guess its your linear encoder. Clean it without breaking it and try again. If it happens again slow down your head speed to 700 and see if that helps.
I’m pretty sure it has to do with the scan direction of the carriage head causing the problem.
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Jason,
Thanks for that.
The problem has never reoccurred since that weekend.
Neil
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quote NeilFox:Jason,
Thanks for that.
The problem has never reoccurred since that weekend.
Neil
Thats why it was probably the linear encoder. Easily a piece of dirt or dust gets onto it and the printer cant read it properly and throws this error.
Glad all is well.
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