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How long do you take to quote a job?
I have been thinking.
A customers enquiry comes in via the workplace, email, phone or whatever.
Some things you can guess the approximate price, some you cannot and you need to get back to customer later.
The time taken to get the quote created is one thing, and i accept i will not win them all. but the killer for me the past 3-6 months is people are not willing to wait for a quote?
I am a small company and i am busy doing what i do. by the time i source prices and phone around for the best i can offer. i call the customer back and get told “i took too long!”
This is not vinyl graphics, but free standing signs, building signs, built-up letters and all sorts.I am just venting a little here. but i would love to know how some of you deal with this or are you in the same boat as me?
If something is custom and needs several products to be sourced from supplier. surely you dont just give a guess?
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