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  • help please with outlook express problem?

    Posted by Brian Little on February 10, 2008 at 8:10 pm

    hi folks ….hmmm wish there was a "computers for dummies" ive not used my email address for ages didnt think that that many customers emailed me as a first point as appose to phone …hmmm big mistake . to cut a long story short i can send emails ……customers can send emails without them bouncing ….but the problem is i aint receiving …any ideas would be grateful

    kind regards Brian

    ps where are they going

    Adrian Yeo replied 16 years, 3 months ago 5 Members · 9 Replies
  • 9 Replies
  • Glenn Sharp

    Member
    February 10, 2008 at 8:15 pm

    your not with Sky for your broadband by any chance are you Brian?

  • Steve Underhill

    Member
    February 10, 2008 at 8:20 pm

    make sure your pop3 settings are correct,
    If you are using outlook express
    they will be in
    tools>accounts>(your account name) properties> then on the servers tab

    For instance my settings are

    pophost.123reg.co.uk
    smtp.eclipse.co.uk

    make sure its a . and not an @ sign too.

    your password will be the one you had for your Internet account when you opened it, or if you bought a pop 3 mailbox it will be that one.

    If you had bought a pop 3 mailbox it may have lapsed due to non renewal, that will cause mail to be returned to sender.

  • Brian Little

    Member
    February 10, 2008 at 8:34 pm

    hmmm steve and glen ……thanks ……glen something you said there strikes a cord. I do work for a local comp shop …..they organized mail hosting via a guy that they do work for . when i asked about a year ago how much i was due him to get him squared up it was always a case of " ill get round to sending you an invoice " but he never did …..i dont know who he is so maybe the best thing to do is to get in touch with the comp shop tomorrow to basically get in touch with him

    kind regards Brian him mmm

    ps can i host it myself …….or is that up there with perhaps another channel 4 programme of "100 greatest dumest questions ever asked "

    ps i could invoice myself 😀 😀 😀

  • Steve Underhill

    Member
    February 10, 2008 at 8:37 pm

    You mean glens comment about sky broadband?
    Is that who hosts your email server?

  • Brian Little

    Member
    February 10, 2008 at 9:01 pm

    hi steve ….no im with virgin ….which was previously blueyonder ….telewest

  • Steve Underhill

    Member
    February 10, 2008 at 9:04 pm

    In that case if I remember correctly both your pop and smtp settings should be set to mail.virgin.net

    have a look.

  • Brian Little

    Member
    February 10, 2008 at 9:13 pm

    hi steve mabe you could help me mate …….my email is (mod-edit)

    regards Brian

  • David Rowland

    Member
    February 10, 2008 at 10:30 pm

    your website details must be wrong in your uksb profile too

    just to let u know Brian… the domain u posted is due for renewal next month… should be small value but then again you might need to renew your hosting also, these are normally yearly.

    Registered on: 06-Mar-2006
    Renewal date: 06-Mar-2008
    Last updated: 12-May-2006

  • Adrian Yeo

    Member
    February 11, 2008 at 9:12 am

    Check with your ISP for the SMTP and POP3 settings. I was/am with Telewest. Although they have changed to Virgin media, my Outlook still uses the old blueyonder settings.

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