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  • has anyone been getting supplier approval forms?

    Posted by Mike Rawlings on July 31, 2008 at 10:49 am

    Anyone else getting more and more of these forms from customers? It seems that Im spending about two hours a week filling out forms from customers to prove I have
    – Public liability
    – Employee liability
    – Details of my turn over
    – Examples of risk assessments
    – Examples of method statements
    – Contact names and details for sales, customer service, emergency contacts etc
    – Details and copies of certificates for all training
    – Details of health and safety procedures

    …etc. You get the gist.
    Doesnt seem to matter if we’re supplying them with just 1 No. 20 x 20mm sticker per year or if we’re supplying them with £100k of signage per month.

    I dont mind doing the odd one every now and again, but some of the forms are so irrelevant to what we produce for the customer its almost pointless. ie: Today I have just filled out a 14 page form for a customer who spends less than £200 with us per year. I also wouldnt mind if I could keep a prefilled standard form on file and just resend it to each person who wants a copy, but each form Im sent is unique to that customer.

    Anyone else getting a lot of these forms?

    Mike Rawlings replied 15 years, 9 months ago 5 Members · 7 Replies
  • 7 Replies
  • Mike Rawlings

    Member
    July 31, 2008 at 11:15 am

    ..and no sooner have i posted this thread than another form has arrived in the post for me to fill out.

  • John Childs

    Member
    July 31, 2008 at 11:24 am
    quote Mike Rawlings:

    Anyone else getting a lot of these forms?

    No. I’ve only ever filled in about three of them, and none were as detailed as that.

    Just as well really, because I have a very low tolerance for that sort of thing. 😀

  • Mark Nihotte

    Member
    July 31, 2008 at 11:35 am

    Unless there is a reasonable expectation of significant business in the future…ignore them 😮 A mate of mine does just signage installation and one of his clients is Mobil… they had to have all of that and now they even specify what he has to wear on their sites plus a whole lot of other BS – he did a decal change on a pump the other day and
    – had to wear long trousers, hi-viz vest and special gloves
    – park his van next to the pump as a barrier and cone off the area as well
    – remove a 300mm x 60mm decal (couldn’t do it with the gloves on, so removed them – very naughty)
    – apply the new decal

    …. so including the intro to the service station manager, hazard check, set up, job completion and packing up – job took just over an hour and if he had been seen with his gloves off by one of the roving mystery inspectors, could have been black listed from doing Mobil work!!!

    The world gets more bizarre every day as we allow people who don’t actually do any real work dictate to us with regulations that justify their existence …. unless there is a real good reason to comply – IGNORE them and eventually we will reclaim the world (hot) (:) 👿

  • Phill Fenton

    Member
    July 31, 2008 at 11:37 am

    I usually counter this by sending out one of my approved customer forms for them to fill in 😕

  • William Roger Masheder

    Member
    July 31, 2008 at 11:49 am

    Hi all
    yes we have filled them in, just as detailed as that its good in that you have got be well organised to be able to do it and that it keeps some of the chancers at bay, weve all had it in the past where you go and look at a job do all the R & D produce artwork, just for it to be hawked round for a better price, so this in someways helps us to get away from that
    but dont get me wrong it is a pain to do
    all the best
    roger

  • Mark Nihotte

    Member
    August 1, 2008 at 2:23 am

    Here is more BS – hot off the press – these guys will never run out of a job!!!

    Dear Service Provider,

    Due to global alignment ExxonMobil Retail AP are introducing the requirement for Hard Hats on site-clarification is listed below. Our ANZ introduction is to be completed by 20 October 2008. This gives you plenty of time to revise all your JSAs and Risk Assessments, as well as meet your requirements for workplace consultation. What about bump hats? No- they do meet the requirements.

    Why the 20 October? We are having a SHE Conference at The Langham in Melbourne on the 14 & 15 October where we will reinforce the requirement for Hard Hats. Details to follow on the up coming event. Australian SHE Managers should pencil this into their busy schedules.
    A 2 slide Powerpoint is attached above that contains the message below-

    New Ruling for Maintenance and Repair works on ExxonMobil Service Stations
    rks o
    • A Contractor who does Maintenance and Repair works on an ExxonMobil site will always wear a Hard Hat when working on the forecourt or in the carwash.
    • The use of a Hard Hat, inside the shop, is still applicable whenever deemed necessary from an operational/legal point (e.g. for insulation purposes when working with electricity, when the risk exists for falling objects, etc)

    • When triggered by site and task specific conditions (Site specific JSA/SPSA)

    Important Note:
    Hard Hats must conform to Australian/New Zealand Standard AS/NZS 1801. Bump caps do not comply with this standard. Chin straps must be used for working at heights. Consider the use of vented hard hats in high temperature areas. Consider the use of safety hat wide brims as an addition in areas where high UV is experienced.n ExxonMobil Service stations
    Please give me a call if you have any questions. What colour helmets? Well, hi vis and white are good but avoid green or red unless you are a fire warden or a site first aid officer!

  • Mike Rawlings

    Member
    August 2, 2008 at 6:19 am

    Thanks for the feedback folks, glad to see its not just me getting hit by it. Although it does seem like Im getting hit more and more at the moment.

    Have a good weekend all 🙂

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