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had a severe defective vinyl problem with water?
I have had a customer come back to me with a major problem. I’m using Ritrama L100 series vinyl. I applied black vinyl onto silver vinyl using soapy water, let it dry and then rolled it up for delivery. His local signwriter fitted it and this is the result – unremovable paper on the vinyl:
Any help would be much appreciated.
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18 Replies
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the problem is not the vinyl mate, it is definately the water. whats probably happened is you have let the backing paper get wet while applying the graphics. even though its dried out, it can effect the backing paper in various ways stopping it seperating when ready to apply.
only advice i can give is use very little water or do it dry.
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Conrad I am confused by your photo, it looks like the paper or whatever it is is underneath the black 🙄 is it (?)
Lynn
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I am pretty sure that you can remove the paper by spraying with a bit of RapidTac or similar and remove the paper with a razor blade. Not fun but doable in an pinch like this.
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yes but Bryan conrad said he applied black vinyl to silver vinyl,as I said it looks to me as if the paper is under the black vinyl (unless my eyes are deceiving me) and if it is app paper that will remove with a good soak of plain water.
Lynn
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As Rob has said the backing has got wet, but it could have been removed while fitting… looks like the sign fitter he used couldn’t be ass-ed to..
Its looks like the black has been put on last?? all cut in reverse, Is it silver or etched??
Simon
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The photo is taken from the inside of the car. The black was put on top of the silver as normal. It seemed fine when I sent it. Could this be a problem with either how tight I have wrapped the visor around itself for posting or perhaps the postman got it soaked in the rain while delivering?
I have to assume the paper is underneath the silver as is it would be evident on this outside picture.
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It is definitely caused by wet realease liner. Whether it happened when you applied the black or if the fitter got it wet is another story. The bloke who fitted it is a muppet for not removing the bits of paper which is easy enough if you make it wet again. Why did you apply the black wet? You should have been able to stick that on dry really.
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I have been sticking vinyl to vinyl wet to irradicate the possiblility of getting air bubbles between the vinyl. Looks like i’m gonna have to do it dry from now on.
Thanks for the help everyone.
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sorry I assumed pic was taken from the outside but as all have said muppet applied? or maybe someone who said I could have done that (sour grapes on his/her part) ?
Lynn
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i’ve had it happen before, on a very large 01 decal for a general lee charger, but thankfully the guy phoned me and he got it off with water, it was my fault as i’d not dried the table after making the last one (overspray on table) and the back got wet, never made that mistake since,
when doing stuff mail order…
is to wrap the tube ( 4″) with clingwrap to keep it dry,
i always add a clause stating that the decal and packaging are in perfect condition when they leave here, which they are.
always send by minimum of recorded 1st class (anything they have to sign for it on basically) if the tubing is damaged upon delivery then tell them not to accept it.
and (especially on custom work) a refund by way of a replacement only will be offered so long as it’s delivered by special delivery (i can then claim for new materials etc if need be), give them the option of how they want it posted,
any claim they might have means they will have to return the UNUSED decal first for inspection, no responsibility can be assumed for how they fit it, if they can’t follow my instructions then they are requested to get it fitted pro locally !
just cover yer bases, if the work is good, then barring any mistakes like this may have been, then you’re covered.
i find working the way i’ve stated above, makes it clear that they have a choice and can prevent fraudulent claims.
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It’s the guy who fitted it who has messed up. Infact the car owner probably done it himself and is just saying a vinyl fitter did it in order to try and get some money back off you.
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As others have said, the backer paper must have gotten wet somehow.
I can’t imagine that the small amount of liquid you used caused this.
But no matter the cause, the fitter could have easily removed the paper bits by wetting and scraping the back.
Unfortunately, you will more than likely have to eat this job even tho it is not your fault.
Perhaps next time, sell the kit in two separate pieces.
Love….Jill -
you could ask to see the receipt for the work ? dunno if it’s worth the hassle tho, sometimes its better to just keep someone happy (replace only once !)
the only othe thing i just thought of, i have on occasoin had prob removing backing, ie bits sticking, when i’ve not reset the cutter and cut too deep, scoring the paper to an extent whee it seperates,
maybe ?
LOL Jill, i once sent out a set in two bits, guy really freaked out on the phone, so now i just pre layer anything thats going mails order, unless i get the feeling that the guy on the end of the phone knows what he’s on about !
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I know whats happen, the guy fitting it (the customer that is and not a sign fitter) has sprayed the window with water and forgot or didn’t know the backing had to be removed, then pulled it off while wet…
I have had sheets of vinyl wet through, but when dry the backing sheet has come off fine, i’ve only had problems when cut vinyl has got wet and dryed out..
Simon
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a wet release liner for sure. Use 3M 7725 with the plastic backing to overcome this in future. You can do multi colour layups wet on the release liner without fear of damage,
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i reckon you’re right Simon, when the vinyl has been cut, any overspray from layering onto it tends to seep round the edges of the vinyl and into any scores in the backing paper, one layered and dried off, i’ll usually tape it, remove the decal, and transfer to a clean bit of backing paper that i keep for such occasions.
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Robert is right, water has got on the backing paper and has caused some of the backing paper to remain stuck on the vinyl. I take it the paper is on the silver and not the black? Best option is just to do it dry. Tape your silver to the desk to hold it in place and stick the black on dry, something this small you shouldnt have to measure, just do it by eye.
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why have you fitted the black to the silver. When I supply sun visors the customer gets 2 parts.
The reason being, you might place it in the wrong position.And did you supply fitting instructions.
I always add a disclaimer at the bottom, stating that I cannot be held responsability for wrongly fitted graphics.
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