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  • Graphtec "No Media" error

    Posted by Alistair Richards on April 5, 2009 at 4:37 pm

    Hi,

    What causes the NO MEDIA error to come up on the LCD. I have a CE5000-60. It seems to come up quite often even if there is a full roll in the machine. I used to have a CE5000-120 but it never happened on that machine. It’s not really a problem because I just press the enter key and it continues to cut. I’m presuming maybe the machine is designed with the media rollers sitting a bit too high and occasionally the vinyl lifts a bit high and the sensor at the back doesn’t detect anything.

    Anyway just curious if anyone else has this problem.

    Thanks 😉

    Jason Xuereb replied 15 years, 1 month ago 5 Members · 5 Replies
  • 5 Replies
  • David-Foster-

    Member
    April 5, 2009 at 6:15 pm

    I would guess the sensor needs cleaning. Probably bits of dust and fluff in between sensor and roller?

  • Neil Davey

    Member
    April 5, 2009 at 7:00 pm

    This sometimes happens on my Graphtec, when the vinyl rolls forward a little too much and the sheet lifts away from the sensor, as you say, just press the enter key and it carries on.

    I wouldn’t worry about it.

  • Lynn Normington

    Member
    April 5, 2009 at 7:01 pm

    another problem could be if the plotter is jerking the vinyl, and light is catching the back sensor.

    Lynn

  • Mark Jahn

    Member
    April 5, 2009 at 11:31 pm

    I had this after buying my 5000 but over the months I’ve pretty much eliminated it. After setting the rollers etc I run off the length of vinyl I need plus an extra 500mm or so then feed it back through and "force" the vinyl down the gap between the back of the cutter and the roll. Also keep the vinyl nice and tidy as its being cut.

  • Jason Xuereb

    Member
    April 6, 2009 at 12:35 pm

    I disabled my media sensors. Useless 😛

    Or just run tape over them.

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