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Graphic Designers
Help!
I have aquired a new client due to the continued mucking about a competitor has given a motor dealership.
I have been asked to carry out a simple bit of text on a small fleet of mitsubishi pickups, simple enough I say, the garage can supply the clients logo and text ready to use.
I gave my address to the garage who then forward on an eps file of the artwork along with a pdf visual. Easy so far. Problem I am having is that the eps will not open in anything. I called the designer to be told that the designer who drew the logo is on hols for three weeks, ok I said just send me the file in another format and that wil be fine. They now say that they cannot access her files without her authority so I am stuck with a fleet of vehicles waiting for me, first job for this lot and at the mercy of the designer!
The file was created in illustrator, and sent as an eps.
Could someone who has illustrator look at the file and see if its ok?
If so is there anyway of transfering to something suitable for use in signlab or Corel?
Thanks for any feedback I get here folks,
Stuart
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20 Replies
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It’s a strange one Stuart. I can’t open it, just keeps coming up with screeds of data and is identified as a PHP.ID? File.
I’m not very good with file transfers though, so I hope someone else here can help you.
Best of luck
Steve.(I’ll keep trying)
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Righty, from what I can tell, this has been saved as a text file NOT a vector .eps. I’ve tried it in Corel, Flexi7 and Photoshop none of them will recognise it even if I rename it. But, as I said earlier, if it’s slightly more than simple, I can’t do it!
Sorry mate. 🙁
Was there not a post on this board about a web site that you could convert any file to any format? (-)
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Thanks guys and quick work too!
Yes I agree I seem to think its saved as a document rather than an item?
Maybe I am not seeing it right but its my angle on things.
well just have to say it will take a couple of weeks!!
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Can I ask how you got the file. Was it emailed or FTP’d to you because when FTP’ing images you have to be in Binary mode not ASCII? And did the originator have a virus checker on their email program – quite often I get files from Macs and the virus checker renders them useless. The file you uploaded to this site – is it the very original file that you recieved as well?
Jon (Texcats Graphic Designer)
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HI Jon
Yes the file was sent from a MAC being a designer, the problem may be that I came in as a replacement so the file is something like fourth hand.
The file posted was a direct post of what I received.
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Oh and the file was e-mailed to me
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Sorry not to be able to help….have downloaded, taken away the header text, selected all renmaed to an ai file and tried to open in Illustrator 10 but no good, sometimes when you get a mac ai file if its all text/code if you select all and rename it works….but not this time.
John Childs is a mac person maybe he can help you?? he posted last under the new shop van post showing pics of his new mc
Thought I could have fixed this….:(
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I’ve tried everything I know with this.
Illustrator 10, 8 or 5 will not open it. Neither will Cutline or Artline. The good old stand-by of Graphic Converter won’t look at it either.
I suspect that it may be something to do with the email encoding.
There is another possible way out. The default save option for pdfs is to leave the outlines embedded and some dim designers don’t turn this option off before sending files out, thereby leaving them available to pirates like me.
If you can’t do it yourself post the pdf file and I will have a look-see and if they are there I can send them back to you.
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A big thanks to all for your help on this, here is the PDF file John. You can all have a look at the marvels this designer has produced.
I do appreciate the worth of a good designer but in this case its not too much from the standard text children can present on a pc at school.
Saying that at the rate I am going I may have to adjust standard type to get what we need.
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Sorry Stuart,
Although I can see the image in Acrobat it won’t even open up in Illustrator, which it should do, much less let me see if the outlines are still there.
I’m afraid that I can now suggest no alternative than to identify the font and start from scratch.
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Try this………..
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There’s good news and bad news I’m afraid…
The good news is I know what is wrong with your file, the bad news is you probably can’t fix it. If you open it in a text editor (such as Notepad) and compare it with a file you know DOES work you will see that you have lost all the carriage returns at the end of every line and each line should begin with a % sign. Also there is a lot of HEX info at the start of the file that shouldn’t be there. I went through your file repairing the returns using a search & replace function but it still did not open because there are some lines that do not begin with % signs and there are too many to sort manually. You can try it yourself but there is no guarantees it will work and it may take a LONG time. Also a simple search for “%” and replace with a “return” will not work because some lines begin with “%%” and as you can see that would be split into two lines. I worked round this by searching for “0D%” and replacing with “0D[return]%” and manually repairing the ones that slipped through the filter (but like I say it still didn’t work there are lines of code in the middle that are not so easily repaired). If you do decide to do it yourself be thankfull it’s a small file with a few thousand lines – the working one I compared was a very simple file and had 15000 lines of code in it!!!I suspect what caused this is a virus checker on the clients email program or a compression program like winzip or stuffit. Is the file you uploaded to the signgroup the exact same file you recieved in the first place? Did YOU scan it for viruses and change it in any way? Was it zipped or anything either?
I know this is all techy but hope it helps.
Jon George (Texcats graphic design team)
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Texcat,
Well, that impresssed the hell out of me. I know when I’m out of my depth. 😀
Brian,
Come on then, tell us how you did it.
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Yeah come on tell us…:) I tried alsorts of things and got nowhere!
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Just opened it in Corel 10, it’s not rocket science fellers! 😀
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Sorry missed your Corel 11 bit Chalkie, strange it opens in 10 but not 11.
We are talking about the PDF file (?)
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Excellent stuff Brian. 😀
Neither file opened in Corel 8 either. It looks like 10 is the magic number.
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Most strange, I have version 11 here but haven’t gotten round to loading it. Perhaps I shouldn’t bother.
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Wow fellas, I am most amazed. Flippin lot of work you have all put in and I am really grateful for it.
I must owe you lot 500 pints of whatever, 550 for Chalkie!!
Thanks guys.
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Graphic designers – Pah!!. 🙄
The scum of the Earth.
Tonight my daughter informed me that when she grows up she wants to be a graphic designer 😕
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