• franchise question

    Posted by Nick Williams on March 3, 2009 at 3:20 pm

    i had a job done for me by a franchisee

    the job has basically gone bad

    the franchisee has gone out of business

    do i have any recompense on the franchise company?

    or am i basically up the creek without a paddle?

    Nick Williams replied 15 years, 2 months ago 4 Members · 4 Replies
  • 4 Replies
  • Ian Johnston

    Member
    March 3, 2009 at 3:57 pm

    name and shame.

  • Graeme Harrold

    Member
    March 3, 2009 at 4:01 pm

    Depending on how the franchise is set up you should be able to go after the parent company as they take quite a bit from the franchisee in fees, surely some of it will cover collapsing franchisees!

    If not, name and shame them into paying up by repeatedly using the company name!

  • John Childs

    Member
    March 3, 2009 at 11:24 pm

    Interesting question Nick,

    I would guess that any franchisor worth his salt would have the contract sewn up so as to insulate himself from any misdemeanours by his franchisees. But how are you going to get hold of a copy of the contract to be able to check? I think you could spend an awful lot of money on lawyers, and still come up empty handed. 🙁

    My own experience is that, when employing subbies, you shouldn’t look at the franchise. Some franchisees are very good whereas others, trading under the same banner, are hopeless. I treat them all as individual businesses and only use the ones I think I can trust individually, regardless of the sign above their door.

    Sorry. I know that isn’t what you wanted to hear.

    I concur with my colleagues above. Name them. It probably won’t shame them, but at least it might help others amongst us avoid making the same mistake.

  • Nick Williams

    Member
    March 4, 2009 at 11:11 am

    I wont name and shame them just yet as i have managed to speak to someone from the franchise company

    they are at least willing to look into the situation and see if they can work out a solution

    so rather than name and shaming them i may end up promoting them for going above and beyond.

    fingers crossed

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