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  • Epson 1400 sublimation printer- Service Required

    Posted by John Penkman on December 12, 2011 at 9:10 am

    Hi Everyone,

    I’m using an Epson 1400 with the sublimation bulk feed, and the printer has stopped working during a run, and it’s saying it requires a service. on the display now it has 2 flashing red lights and won’t operate anymore.

    Done a bit of research online and apparently this is a common problem with these printers, and you can reset the counters on the printer somehow to make this go away, but can’t seem to find how to do it.

    Anyone had problem like this before and if so would really appreciate some help/advice


    Denise Goodfellow replied 11 years, 10 months ago 4 Members · 4 Replies
  • 4 Replies
  • Earl Smith

    December 12, 2011 at 9:40 am

    I had exactly the same problem last week. I took it to a specialist service agent for printers who is a friend of mine. My printer is nearly three years old and has clogged up around the area where the head sits. The gears and mechanism were gummed up with dried ink from so many head cleans.
    I ended up having to buy another 1400 from Amazon. I would have bought the Richoh but I have a bulk ink system full of ink and dont want to waste it.
    Sorry, negative news.

  • John Penkman

    December 12, 2011 at 11:19 am

    I feared it may be the case Earl, thanks for the response. I’ll keep on looking to see if I can get one of the counter reset’s programs I’m reading about. If not, looks like it maybe a new printer.


  • Ken Tran

    April 8, 2012 at 11:50 pm

    Sounds like you just need to reset the waste ink counter if you were not experiencing any problems before it suddenly stopped.

    It’s a simple program that can do this for you but you must fit the printer with a waste ink tank to prevent leakage/damage afterwards since the waste ink pads are probably full.

    Give me a pm if this is the case.

  • Denise Goodfellow

    April 9, 2012 at 6:43 am

    Hi John

    Sounds like you have the same problem as I had the other day … 5af#424043

    Cost me £15 to get fixed.

    Someone I used to know, made up a waste tank outside of the printer, this stopped the sponge/what ever getting all clogged up.

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