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  • do you give your customer rope with your banners?

    Posted by Leslie Anderson on December 5, 2023 at 11:11 am

    hi everyone, it is bloody freezing here! 😱😬🀧
    when you give your customer a banner, do you also give them rope or string or plastic ties to attach it?
    my customer has just left my workshop with 5 banners but complained that i didn’t provide something to attach them with. πŸ™„
    one other thing, how long do you tell them the banners should last?

    thank you for any help.

    p.s. Santas coming πŸŽ… exciting!

    Leslie Anderson replied 3 months ago 11 Members · 18 Replies
  • 18 Replies
  • Martyn Heath

    Member
    December 5, 2023 at 12:56 pm

    Hi, no i dont supply anything to fit them with. If they mention it, it can happen or we point them in the right direction.

    Banners i explain are short term use, either up and down for many many years or up permanently for 6months -2 yrs depending conditions (wind and direct sunlight)

  • Jamie Wood

    Member
    December 5, 2023 at 1:25 pm

    We only supply cable ties / bungees if asked when ordering.

  • David Rogers

    Member
    December 5, 2023 at 3:10 pm

    They MIGHT get a bag of zip ties if they asked for them ahead of time but otherwise it’s supplied with the advice to use ALL of the eyelets I put in it and go to B&Q / Screwfix for the 8mm wide ones.
    Warranty & lifespan – “these are banners not sails” – if installed properly on a flat surface they’ll last 6 months to 4 years before they fall to bits / fade out totally.

  • David Hammond

    Member
    December 6, 2023 at 5:02 am

    Not unless requested with the order. Ultimately you don’t know what it is being fixed too.

    The warranty, guarantee thing, too many variables… If they put it up and the next day 90mph winds hit there’s every chance it won’t last 24hrs. Unfortunately we need to assume customers are idiots, and point out the obvious, easy to overlook on quick cheaper jobs.

    I’ve had one customer recently complain and fuss over a cheap banner job 🀬

  • Colin Crabb

    Member
    December 6, 2023 at 8:43 am

    We upsale ‘fitting kits’ aka cable ties or bungee cords for banners (and correx signs etc etc)

  • Leslie Anderson

    Member
    December 8, 2023 at 11:53 am

    Thanks guys for your advice. my main concern was that maybe it is something everyone gives their customers with their banners. not only do i not stock anything to give them, i have not priced for rope or plastic ties either. i thought it was rather rude of them to just expect me to provide them when it was never spoken about or listed in my quote.

    i tell customers that banners are for short term promo signs but it is the fascial expression they give or say something like, and how long is short term? πŸ€”πŸ˜‚

    L❀

    • Jamie Wood

      Member
      December 8, 2023 at 11:59 am

      We do charge extra for cable ties / bungees.

  • Robert Lambie

    Administrator
    December 9, 2023 at 11:13 pm

    I have made banners for over 33 years and I have never offered fixings unless specifically asked for.
    If I am, then I normally advise them to source from the likes of the local Screwfix and I am upfront in telling them, I can supply you fixings but I will only be sourcing from them too, and putting a markup on them.
    Do not get me wrong, if we are talking something like half a dozen 10mm fixing tie-wraps then I’ll just take them out of our store and add a few quid to the bill. (if I have some in stock) but generally, we point them to B&Q or Screwfix.
    However, banners can be fixed in multiple ways, depending on where they are located. You can’t stock all types of fixings on the whim of someone “maybe” asking you for fixings.

    On another note, we are often the ones doing the installation and they can often be large banners up to about 25ft by 10ft but can be larger for the likes of building wraps.

    You are right to say that banners are termed as short-term promotional signs.
    Properly fitted banners can last years, but that’s not often the case, especially when it comes to the customer fitting them.
    they can be slashed by vandals, eyelets ripped from them in high winds in exposed areas, or simply stolen or taken down by disgruntled competition. you have no control or knowledge over what has actually happened to them.

    • Simon Worrall

      Member
      December 12, 2023 at 6:57 am

      Quote: “I have made banners for over 33 years”
      Just how old ARE you Rob?! You look about 16 in your profile!

      • Robert Lambie

        Administrator
        December 12, 2023 at 10:30 am

        🀣🀣🀣 I think that picture is about 7 years old mate. I hate getting my picture taken!

        The most recent one online was a couple of years ago i think, for Simon Polakov’s Wrap Pod interview and just before that when I became president of ISA-UK. and for the record, I am 52. πŸ˜€πŸ€«

        • Jeff

          Member
          December 12, 2023 at 2:45 pm

          someone had an easy paper round 😏🀣

  • Leslie Anderson

    Member
    December 13, 2023 at 8:19 pm

    banners can be fixed in multiple ways, depending on where they are located. You can’t stock all types of fixings on the whim of someone β€œmaybe” asking you for fixings.

    thanks rob, i thought as much. i bought a bag of 50 plastic ties from screwfix and i will keep them just in case i am asked again. of course i am charging extra for them! πŸ€“

    L❀

  • Karen White

    Member
    December 20, 2023 at 11:14 pm

    hi leslie

    my banners come with hems and eyelets but that is all.
    people expect banners to be cheap and cheerful. even though [we know] that is not always the case.
    if i am asked for something to tie a banner up with, i just tell them to use plastic ties or rope from b&q.

    do people still use bungee for banners? πŸ€”

  • Pane Talev

    Member
    December 28, 2023 at 7:51 am

    Only finished banner with eyelets.

  • Leslie Anderson

    Member
    January 9, 2024 at 8:29 am

    thank you Leslie and Pane for your replies.

    L❀

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