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Digiprint Supplies unveil their new e-commerce platform
DIGIPRINT SUPPLIES unveils a new enhanced customer focussed e-commerce platform
DIGIPRINT SUPPLIES, the market leading, on-line, one-stop shop offering spare parts, accessories, software and tools for all eco-solvent, solvent and UV digital wide-format printers has launched a new customer focussed website (http://www.digiprint-supplies.com).
This easy-to-use, new-generation site offers several key innovations, all of which have been developed to further enhance customer satisfaction.These include the ability to search for 10,000 spare parts by specific printer brand and model, as well as the facility to identify parts by means of a comprehensive image database.
In addition, for the first time anywhere, DIGIPRINT SUPPLIES has made full sets of interactive mechanical drawings for every wide-format digital printer available on-line to ensure error-free specification and purchase. Customers simply pull-up the appropriate schematic, click on the part required, and are then automatically taken to the product page. Also, in another world first, DIGIPRINT SUPPLIES is offering a growing range of on-line, instructional ‘how to’ videos to assist customers in the fitting of spare parts and using accessories to their wide-format printers.
The company has always believed that many printers have a very good understanding of the day-to-day running, workings and maintenance of their machinery. Most printers are more than capable of fixing their basic wide format hardware problems themselves – identifying the cause of the issue accurately is 99 per cent of the solution.
Since 2007, DIGIPRINT SUPPLIES has used the Internet to revolutionise the way most wide-format printer parts, tools and accessories can be purchased.The new website utilises the latest Magento technology, which is recognised as the world’s most advanced and secure e-commerce platform.Taking a year to develop, this new website represents the largest investment in DIGIPRINT SUPPLIES’ history.
The website is available in seven different languages – English, French, Spanish, Italian, Dutch, Russian and Polish. Live native speakers in these languages are available for pre and post sales advice from 8am to midnight everyday and where necessary, prices are quoted in local currency.
About DIGIPRINT SUPPLIES
DIGIPRINT SUPPLIES has over 12,000 active customers from all over the world including Europe, Middle East, Africa and America. With headquarters located in Brussels, Belgium, DIGIPRINT SUPPLIES was established in 2007 by a seasoned management team that has a long and solid technical background in the digital print industry.
DIGIPRINT SUPPLIES retails original manufacturer parts for all brands of printers, all of which come with the manufacturer’s warranty. It also sells high quality generic parts such as dampers and cap tops, which are extensively tested, very clearly labelled and sold under our own brand name. These carry the same warranty as the OEM products.DIGIPRINT SUPPLIES currently has a portfolio of 10,000 products, all of which are available at the most competitive of prices. These include the Wasatch RIP delivered on-line on the same day, plus X-rite and Pantone colour management tools.
For those countries in the European Union, overnight delivery is standard for a flat fee of €9. For all other countries delivery time is just two days. It doesn’t cost any more to buy from DIGIPRINT SUPPLIES than from a local supplier and delivery lead-times will most likely be shorter.For more information visit http://www.digiprintsupplies.com
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