• card fraud

    Posted by Brian Little on May 7, 2010 at 3:37 pm

    tuesday about lunchtime my partner norma received a call from certain people who would have you believe that they were from inland Revenue. They spoke with an asian accent in broken english "you have been paying to much tax for the last 9 years we need to put repayments back into your account "they said. Norma knew right away this wasnt right i meen this is normally done through her work, apart from that she missed the real flaw ,when did you ever here of inland revenue saying theve over payed you you normally have to grovel to them for everything 😀 The conversation got really nasty when she refused details and they then turned to death threats…..they had her name address start date finish date the only thing missing was the three digits on the back . I came home to fined, Norma in tears really scared . The phone went an hour later it was them again ,she picked it up and believe it or not they pretended to be the international fraud squad !!! "your card has been youused but do not worry we will stop it all we need is card details" at that i took over i gave them serious shit to be honest going beserk just doesn’t describe how i felt i would have murdered if id gotten my hands on them . Well once someone threatens your family you do dont you . Police turned up and just as we thought they cant do a thing . They cant even get records from virgin to see where they are coming from . well they can if its a serious murder case .What they did say is that its rife in this area just now and that the banks would rather put money back into your account rather than admit there system has large security flaws in it …Please beware people

    Jason Xuereb replied 13 years, 11 months ago 7 Members · 9 Replies
  • 9 Replies
  • Peter Normington

    Member
    May 7, 2010 at 7:16 pm

    These people get my back up, they are real low life.
    I think that it should be compulsory for all calls to have caller id. no opting out. It would stop many scams and unwanted cold calling.
    Having said that, its not really a flaw in the banking system, no system can stop criminals asking you for your card security details.

    Peter

  • Gill Harrison

    Member
    May 7, 2010 at 8:40 pm

    I’ve just gone through it with Mam and Dad. They had been getting a large amount of nuisance calls, but then received a call from BT offering to stop the calls, unfortunately Mam gave their details over………..strangely she received a call a couple of days later saying that they would not be taking a payment?????. It was about a month later that she rang me saying that she wanted me to pop in and take a look at a bank statement as there was a couple of strange withdrawals………..one for US Dollars and another for Canadian. Neither large amounts but I did get straight onto Barclay’s and get the cards canceled. This was 3 weeks back and Mam got a letter on Wednesday saying that they had investigated the fraud and that Mam’s account would be credited the full amount.
    Barclay’s were very good and the replacement card’s sent straight out. But the whole thing has really shaken Mam……your very right Peter they are low life but very clever as the amounts were very small so by the time they do it to hundreds of people I bet they are coning a lot of people out of a lot of money 😕 😕

  • Shane Drew

    Member
    May 8, 2010 at 6:51 am

    That steams me too Peter.

    My dad, normally pretty savvy to this sort of thing, got an email from our bank asking him to update his details online.

    I wasn’t paying much attention until I realised he had clicked the link and was starting to enter data.

    I said STOP… what are you doing? He thought I was over reacting. As far as he was concerned it was legit because it had the bank logo in the header.

    I suggested he call the bank and ask if he could update his details over the phone instead. He thought I was being a nuisance, but rang them just to prove me wrong.

    The bank told dad they never ask for updates online, which he knows from years in the computer industry. He was genuinely surprised.

    It occurred to me, that at 73 he is more vulnerable now, so I have to be alert to that sort of stuff in future. No disrespect to my dad at all, but I have to treat him the same as my kids, when it comes to that sort of thing.

  • Brian Little

    Member
    May 8, 2010 at 3:30 pm

    update on my post i had another call yesterday you will never believe this they were claiming to be "the real fraud squad"….no no not the old fraud squad the one that was willing to take normas details…no this one must be the good guys …not …talk about dence !!!! in future ill just put the phone down. Have to say it seems to be Bankl of scotland/halifax customers that seem to be targeted in this area

  • Martin Oxenham

    Member
    May 8, 2010 at 5:11 pm

    I have just put a car up for sale with Auto Trader and Trade it on line and in the mag. In two weeks I’ve had seven scam Emails people wanting to buy the car for the advertised price. They will send money to my bank but will include a few grand more to pay for shipping. When the money is in the account I must then send money to the shipping company…..Yeah right.
    Most of the English is very bad eg " I am entertained to buy your car how much is it".

  • Brian Little

    Member
    May 8, 2010 at 8:35 pm
    quote Martin Oxenham:

    I have just put a car up for sale with Auto Trader and Trade it on line and in the mag. In two weeks I’ve had seven scam Emails people wanting to buy the car for the advertised price. They will send money to my bank but will include a few grand more to pay for shipping. When the money is in the account I must then send money to the shipping company…..Yeah right.
    Most of the English is very bad eg ” I am entertained to buy your car how much is it”.

    ive had emails like that over the years martin. usually along the lines that they have inherited loads of money but they need an english account to put it in…hmmmm with extremely poor coordination

  • Nick Williams

    Member
    May 9, 2010 at 12:36 am

    about a year ago my mother in law (70+) got a phonecall

    the callers stated they were from barclaycard and her payment had not been recieved, she told them she had paid as usual by cheque, they insisted they hadnt recieved payment and she must pay now by card or recieve late payment fees

    she was sending my son upstairs to get her handbag when i interviened

    i took the phone off her and hung it up

    i then had to explain that she should never ever give out details over the phone from a random call

    alas her barclaycard statement came when it was due with no late payment fees

  • Nick Williams

    Member
    May 9, 2010 at 12:44 am

    personally a few years ago i received a call from someone claiming to be from my mobile phone company….they used the ‘for data verification’ ruse

    i gave them an incorrect statement

    they said they would get one of their advisers to call me when they were free to do so to clarify my wonderful deal

    an hour later i got a call

    the person said that the information i gave didn’t match ….no shit sherlock, i asked exactly who were they? they again said my mobile phone name….i asked if you are my mobile company then why didn’t you know i had given false details at the time i gave them?

    they then asked me to verify who i was again

    i told them to verify who they were first

    their answer? we cannot divulge private information….i told them again you know who your ringing now prove who you are

    they hung up

    caller number withheld

    personally i think that all companies should have a password that only you would know so they can verify who they were first, not foolproof by any means but a start in the right direction

  • Jason Xuereb

    Member
    May 17, 2010 at 4:49 am

    It’s called social engineering.

    Humans are programmed in a certain way.

    An IT Security Expert exploited his whole company.

    He went out and bought a lot of USB memory sticks and programmed with a back door trojan horse. He went to work early once and scattered them around the car park with a note congratulations you just won a free USB.

    All the employees picked them up went into work and plugged them into the computers. He compromised his whole IT company within half a morning.

    Their IT policies in regards to USB memory cards changed rather quickly.

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