can anyone help with service manual fro rockhopper please?

[James Breeze]

Try e-bay, there’s a couple of guys on there selling downloads of printer service manuals including Mutoh etc.

I got my Rockhopper I manual from there, perfect…still not working though ha ha!

[Barry Williams]

quote James Breeze:

Try e-bay, there’s a couple of guys on there selling downloads of printer service manuals including Mutoh etc.

I got my Rockhopper I manual from there, perfect…still not working though ha ha!

THANKS JAMES
WHAT IS THE SPECIFIC PROB WITH YOUR RIG
PERHAPS IT IS SOMETHING THAT I HAVE ALREADY EXPERIENCED WITH MY BAG OF TROUBLE!
BARRY

[James Breeze]

Hi Barry,

Sorry I missed your reply. The main problem with my printer is that it was an inheritance & hadn’t been used for a while. It’s actually a RJ-6100 converted to full solvent.
Next problem was that the shippers must have let it fall over or tilt badly as there is solvent tank residue on a side panel & a damaged bit of plastic. It just errors on switch on at the moment, Error 71 Y Axis I think which is something to do with carriage jamming.
I think in general I’ll be getting my friendly technician out for a look but if I decide to try to get it running (I’ve read your problems & am thinking maybe not worth the bother) I think I’ll need new heads & a few bits.

In the meantime I’ll just stick to my HP5000 & try to get a decent RIP for it if I can.

Someday I’ll start give this enough time to make enough money to stop bodging this. 😕

Ta for the help, hope you got the manual OK.

J

[Eric Mani]

Hi
if you go to, http://www.mutoh.eu/ and then go to downloads and manuals of discontinued products you can download the rocky 38 manual from there
Eric

[Karl Williams]

Sorry Barry, I did try to warn you. 😕

[Barry Williams]

KARL
It’s been so long since I looked at the site that I have forgotton the content of my last letter and why the text of it needed to be edited by the Forum monitor!.
Re the Rockhopper 38–another peculiarity has arisen— sometimes in the white area of a graphic one can see faint pairs of parallel lines, rather like alignment lines. Any suggestion as to a cause?. Another problem, again intermittent, is the tendency of the machine to finish printing at approx 70% into a job.
Any ideas?
Regards Barry 🙄

[Eric Mani]

What software are you running on it

[Kevin Flowers]

Barry
your encoder strip is dirty

Kev

[Karl Williams]

New print heads. 2nd problem board voltage set incorrectly.

[Barry Williams]

Kevin and Karl-
thanks for the replies.
Q. where is the encoder strip?
Q. is there a possibility that the voltage is "drifting" as the problem is not constant?
Barry (?)

[Mathew Gibson]

As me and Karl know these machines dont last very long cheap to maintain but not worth the hassle!!!! Whatever you do do not ring a certain company called s#####x they nearly bankrupted me this year!

[Karl Williams]

When they work they are decent little printers. The problem is that they are old technology. The voltage problem is intermittent. It spikes when it wants to causing the job to stop. As for bankrupting you….I’m still trying to pick up the pieces from the business I lost when I used mine.

[Eric Mani]

evening all
i am having the same problem with my printer where is the voltgae adjustment on them

[Kevin Flowers]

Barry
the encoder strip is under the top metal shield it gets dirty telling the sensor to fire the head. Its just a clear plastic strip a clean cloth will normally do the job.
I must have been lucky with mine 2 years i ran it & only 1 major fault that being the capping station allowing the carts to empty into the waste bottle.

Kev

[Eric Mani]

thanks

it is weird sometimes it will print 70% ish other times about 1% and on the odd time around 100 %
thanks will clean it tomorrow