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can anyone help with rasterlink 5 pro please?
Rasterlink 5 pro..
The pc crashed today, after rebooting and trying to print some files,
it prints across file "not registered"I have also noticed an error "The specified device profile not found"
Ideas anyone?
Thanks
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7 Replies
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Had this a couple of times. You need to remove and reload rasterlink I’m afraid! It’s the only way it will find its license files. Save any changed profiles etc first.
Colin
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Is there no other way?
We have never done this, and don’t want to get in a mess!!
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Yes It a remove & reload, been told this by engineer on my install – can also happen when there is a update to windows (I think it was windows…… can’t 100% remember what engineer said!)
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Saved!!!
I right clicked on the Rasterlink program file..
"restore previous versions"
clicked a previous version to restore.
once restored, it all now works fine.
and relax.. ahhhhhh
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if I`m not mistaken when we had a computer melt down. we had to get a code from Japen before we could use rasterlink again.. took nearly 2 weeks.
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Oh restore worked! will remember that!
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Yes, a new license code is needed if you loose or leave the old one activated on a dead PC and yes this has to come from japan!
Always remember to deactivate rasterlink license if swapping your PC.
Colin
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