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  • can anyone help with cadet questions i have please?

    Posted by Terry Gall on June 2, 2005 at 6:59 pm

    Hi All,

    Received our lovely new Cadet + yesterday. Delivery arrived about 2.30pm and bloke was gone by 5.30pm. Was shown the basics only.

    I have had a play today and have managed to sort out most things including the print and cut. However, how do I go about printing something, removing it to laminate, then return it to Cadet to cut. I can’t seem to stop it cutting once it has printed.

    We are using the Wasatch Softrip 5.1

    Any help would be really appreciated.

    Cheers

    Terry 😕

    Robert Berwick replied 18 years, 10 months ago 14 Members · 36 Replies
  • 36 Replies
  • Gordon Forbes

    Member
    June 2, 2005 at 7:15 pm

    Haven’t used wasatch rip but you need to go to the print manager and choose the setting for print and cut and change it to print laminate and then cut also in the print set up there will be a setting for printing registration marks make sure this is set to printers own and for the knife setting there should be an option to cut with registration marks.
    To print laminate and then cut you need to set up these.

    goop

  • Robert Berwick

    Member
    June 2, 2005 at 7:31 pm

    Haven’t used the print, laminate, cut route yet, but I have turned off the auto cutout feature. I can’t remember exactly where it is but I will look tomorrow for you if you haven’t figured it out yet.

    You didn’t get the printer from printmax by any chance?

    Robert

  • Rodney Gold

    Member
    June 2, 2005 at 7:56 pm

    With the wastach rip , go to print , setup
    Untick the Process cutting paths and tick cutting registration marks , you will see a drop down menu and select “generated by printer”
    The printer will generate the marks and print only.
    Put the media back in and allow the machine to read the marks
    Select the cut option next to the print in the menu bar and you will see the cut queue , select the cut file you want and hay presto.

  • Terry Gall

    Member
    June 2, 2005 at 8:00 pm

    Thanks for your help, I can give it a go in the morning.

    Cheers

    Terry 🙂

  • Terry Gall

    Member
    June 2, 2005 at 8:56 pm

    Hi Robert,

    Yes I did get the machine from Printmax. Why did you have a similar problem?

  • Terry Gall

    Member
    June 3, 2005 at 1:32 pm

    Hi All,

    Have tried the way Rodney says but I keep getting following error message: ” The selected print unit is not configured to a cut-only device. The cut path cannot be sent” ????????????????

    I thought all configuration etc were meant to be done on installation.

    Anyone got any clue how resolve this.

    Thanx in advance

    Terry.

    P.S. Have tried ringing Adam @ Printmax but he is at lunch

  • Terry Gall

    Member
    June 3, 2005 at 3:10 pm

    Hi All

    Finally sorted out the problem.

    Thanx

    Terry

  • Robert Berwick

    Member
    June 3, 2005 at 5:35 pm
    quote tgall070:

    Hi Robert,

    Yes I did get the machine from Printmax. Why did you have a similar problem?

    As I said I haven’t tried the print, lam, cut ability yet, but the very brief training certainly rang a bell.

    Their “engineer” didn’t seem to know what was going on. Didn’t even know how to change the knife in the cutter. I’m sure he’s installed the printer incorrectly too. Every time you switch the printer on XP says its found new hardware.

    Also it seems to have been installed with only the 720 dpi option available. At least I can’t find where to change it.

    Had the machine a few months now I think and I’m still on a very steep learning curve.

    To be honest I don’t think I’d recommend them for the printers themselves, but they do seem cheap for the inks/media.

  • Terry Gall

    Member
    June 3, 2005 at 6:20 pm

    Hi Robert,

    Good luck when you start using the print laminate cut option. Took me most of the day to suss. Adam from Printmax didn’t return our calls which did not help. When I asked the ‘engineer’ questions he said we would get to that later….

    Still I think they are damn good machines and we are well happy with it.

    If you need any help when you start to laminate let me know, I will try and help you avoid all the hasle I had.

    Cheers

    Terry

  • Robert Berwick

    Member
    June 7, 2005 at 11:51 am

    Thanks for that Terry.

    I will definately take you up on that. Glad you’re getting on ok with it now.

    As a matter of interest what lam are you using?

    Robert

  • David McPhillips

    Member
    June 18, 2005 at 4:02 pm

    listening to all the comments on here thank god i never went with print max for our cadet plus which we took delivery off last week, we were on the verge of ordering with them then decided to purchase off a local agent here in Belfast just 10 mins drive away who have been very helpful with their technical support.

    As for the problem with print, lam then cut im still getting to grips with the settings but if i come across a solution ill pass it on.

    Cheers

    Davy

  • Paul Goodwin

    Member
    June 18, 2005 at 4:12 pm

    As Rodney says ….

    but dont forget to line up your reg marks along the cutting strip or the machine wont find them.

  • Paul Cox

    Member
    June 18, 2005 at 4:17 pm

    Just a little add-on if i may??

    Have looked into the Print-Maxx deal whereby you only pay for the inks and media and get the printer free! Is the option that you have gone for?

    If so, do you find it value for money?

    What do you exactly get in terms of Ink/Media Volume and what sort of prices are they??

    Thanks

  • Paul Goodwin

    Member
    June 18, 2005 at 4:19 pm

    I didn’t go down that route i bought the machine from printmax via a lease deal with another company.
    but i did get a good deal from printmax via the boards.

  • Gordon Forbes

    Member
    June 18, 2005 at 9:39 pm

    Whats the problems with print lam and cut does just what it says on the tin no problem just remember to up the cutting force.

  • Terry Gall

    Member
    June 19, 2005 at 9:00 am

    I printed some flowers for a vehicle last Wednesday that had to be fitted on Friday. We did everything as stated in the manual, had the ‘ant’ outline on the preview image etc, the print looked stunning. On Thursday laminated the image, still looked spot on. Then it came to cutting…….. nothing!

    Phoned Printmax for advice and was given a number for someone at B&P. Apparently our machine was not even set up for print. lam & cut.
    The chap I spoke to said it was “shocking” to have been left with the machine as it was. He kindly talked through some setting changes in the software as well as the Cadet+ and faxed over a reference sheet.

    Anyway back to flower image….. as machine was not correctly set up, no cutting path was saved, therefore I spent the rest of the day with a scalpel cutting around the image by hand as I needed to fit first thing in the morning and could not afford to risk it not working again.

    NIGHTMARE.

    Cheers

    Terry 👿

  • Gordon Forbes

    Member
    June 19, 2005 at 9:27 am

    What I do and if you come across this again is go back to the original retrace the outline and go back to print and cut but just tell it to cut it should look for the registration marks and just cut the outline

    Try it on some small test peices and see how it goes. Thats the beauty of the print and cut you don’t need to print each time.

    As for printmax I have a few issues still to resolve with their supply of my Cadet but on the whole I am really pleased with it great machine and using Oracal digiprint gives very good vibrant colours.

    Goop

  • autosign

    Member
    June 19, 2005 at 2:22 pm

    What spec PC’s are you guys running Cadets on? Did you upgrade first?

  • Paul Goodwin

    Member
    June 19, 2005 at 7:53 pm

    i’m running a amd 2800 with 1gig ram

  • Robert Berwick

    Member
    June 19, 2005 at 8:50 pm

    p4 3 gig with 512mb ram here.

  • Gordon Forbes

    Member
    June 20, 2005 at 6:09 am

    Athlon 64 3 gig with 1 gig 400 mhx DDR ram and 2 160 Gig HD’s but I don’t run any antivirus as it is never on the net I find this speeds it up greatly not that it has much of a problem processing anyway.

    Goop

  • Rodney Gold

    Member
    June 20, 2005 at 6:34 am

    Depens on the Os but ram should be at least 1 gig and you need at LEAST 10-20 gigs of space for some of the Rip files , they get huge.
    The biggest factor re speed of RIP is the processor – the faster the better.
    In terms of support for your Cadet /whatever – they are all Roland printers and the Roland site has some extensive support documents and tips etc http://www.rolanddga.com
    In terms of strategies for print and cut particularily for step and repeat stuff , rip just ONE example and let the RIP , if it’s capable do the step and repeat rather than do it in the graphics package , saves a huge amount of time.
    In terms of graphics , you will most likely NEVER need anything better than 120-150 pixels per inch of output , so downsample those HUGE raster files to something mor managable , IE if you are printing a pic at 10″ x 10″ then the graphic need not be any bigger than 1500 pixels x 1500 pixels for 1440 dpi . The bigger you go , the less you can use , so for banners and the like , even 50 pixels per inch is more than adequate. Your design package and puter will love you for this – big raster graphics can take a long time to process.

  • Stephen Morriss

    Member
    June 20, 2005 at 9:17 am

    Hi all

    I’ve been reading this with interest as I’m looking at buying a Cadet soon.
    Do any of you have any recommendations as who to buy from and whats the best deal at the moment?

    Also has anyone had any problems with the printer yet or does it seem to be generally reliable.

    Stephen Morriss

  • Keith Nilsen

    Member
    June 20, 2005 at 11:05 am

    I recently installed a Uniform Grenadier in a long established company, and dealt with BP Lightbrigade. They were great, with good training and backup and went out of their way to answer any queries I had. I would recommend them from my own experience….

  • Peter Shaw

    Member
    June 20, 2005 at 11:34 am

    Take a look at subject:

    Cadet Plus Cut Alignment Problem – Can you help?

    and many others to get a handle on the Cadet and suppliers.

    Apart from the cut alignment issue I think the Cadet Plus is a great machine. I’d prefer not to comment about suppliers at the moment!!!

    Peter

  • Stephen Morriss

    Member
    June 20, 2005 at 6:25 pm

    Hi thanks for the replies and sorry for hijacking the discussion.

    I get the impression that to accurately cut profiles you have to use the registration marks and then let the printer sort out the size/distortion etc. Basically like a separate print and cut operation.

    The advantage with the cadet ,as I see it, is that it’s one machine taking up the space of one machine and also for the jobs that don’t need accuracy the lack of the extra operation seems worth while.

    I’ll be keeping and eye on these discussions for a while because as has already been said 10K is a lot of any ones money.
    I already have a HP3000 so know all about the wasted prints/ink etc.

    Stephen Morriss

  • Robert Berwick

    Member
    June 22, 2005 at 7:48 am
    quote tgall070:

    If you need any help when you start to laminate let me know, I will try and help you avoid all the hasle I had.

    Cheers

    Terry

    Terry, HEEEELLLLLPPPPP!

    I hope you see this as I really need some help on this. I got a job to do today and I can’t for the life of me figure out how to get the printer to just cut the path. I have printed it and I’ve got reg marks in all four corners. (Little circles with crosses through the middle). But when i put the print back into the machine it just loads normally and I’ve got nothing in the cut list.

    Can anyone help?

    Thanks

    Robert

  • Terry Gall

    Member
    June 22, 2005 at 11:09 am

    Hi Robert,

    If the pm your phone number I will try and help.

    Cheers

    Terry

  • George Elsmore

    Member
    June 22, 2005 at 11:12 am

    Hi, when you load the laminated media just nudge it forward 10mm so it can be scanned then make sure you are in unit 4 on the drop down list(cut only) your job should be in there

    George

  • Robert Berwick

    Member
    June 22, 2005 at 11:31 am

    Terry I can’t PM I don’t think. My number is 01842 765656 ask for me (reception will answer it.) Thanks very much

  • Robert Berwick

    Member
    June 22, 2005 at 12:18 pm

    It seems that maybe the engineer that installed the printer didn’t install the cut only option. I only have 1 unit available to me.

    Can anyone shed any light on how to install further units within wasatch? I’m not getting any cut jobs in the queue when I print a job with cutting reg marks.

    Consequently I can’t get the machine to look for the cutting reg marks.

    Thanks for any help.

    Robert

  • Chris Wool

    Member
    June 22, 2005 at 1:17 pm

    go to set up change printer model to your machine type cut only.
    the reason the cut path has not shown in the cut list is possibly that you had process cutting paths un ticked.

    chris

  • Robert Berwick

    Member
    June 22, 2005 at 3:05 pm

    Many thanks to Peter from All About Signs who saw my desperate plight and contaced me. One simple phone call and all was sorted. The engineer hadn’t set up a Cut Only Unit, and also he hadn’t set up a cutter disabled option for the printer. So even if I had set a cut only unit up, the first one would still have cut before I had chance to remove the print for laminating.

    Now my problem is ait in the red ink tube. I got half way through the 3.2 mtr print and the red just stopped coming out. Aaaarrrrgggghhhhhh!!! Its really not my day. The only saving grace is that the van the print is going on has had the windscreen fitting delayed until monday so it gives me some grace.

    Thanks again to all who have helped.

    (Especially Peter)

    Robert

  • Kevin.Beck

    Member
    June 22, 2005 at 5:14 pm

    i`d be after so sort of compansation for the way the machine has been installed/set up.

    all to often the supplier kisses butt to get the sale, then sh@fts you on the after service.

    my cadet was supplied without any ink…… so the installer had to return 2 days later. (he came from scotland the first time, 10 hrs driving)

    its not like it only cost 1k, these machines are alot of money.

    come on suppliers wake up…..

  • Terry Gall

    Member
    June 22, 2005 at 6:58 pm

    Hi Robert,

    Sorry for not contacting you earlier, been out fitting signs most of the day.
    Will phone you in the morning.

    We had the same problem as you with where only had 1 unit had been set up. I agree with becky that you should be entitled to compensation. As far as we were concerned it was the fact that I wasted the best part of the day cutting around the prints by hand.

    As far as ongoing support from the supplier, I can’t even get an account form – what a joke.

    Think I better stop before I say something I shouldn’t.

    Cheers

    Terry

  • Robert Berwick

    Member
    June 22, 2005 at 8:49 pm

    Terry

    I’m out of the office all day tomorrow. Got a long drive from Norfolk up to Newcastle!

    I do appreciate your help. I think its all sorted now. Although I did have another problem altogether.

    The waste ink tubes that go through the pump have both split!! Therefore we are getting air into the tubes and ink all over the machine and its causing us all sorts of problems. I’m just gonna fix it myself ‘cos I have more faith that it will work than if I involve the “engineer”.

    Thanks for your offer of help once again.

    Robert

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