Activity Feed Forums Software Discussions Flexi Sign Software can anyone help please with flexisign problem?

  • can anyone help please with flexisign problem?

    Posted by Mike Ennis on October 21, 2006 at 12:09 pm

    I cannot get Flexi to talk to production manager. When I choose cut/plot from the menu in Flexi the Production manager program opens but not the actual work cutting layout window. I get an options box to select "on this computer" (which I select) or network. I then get a production manager "time-out" message "try again". When I try again the error messages go round in a loop back to select "this computer/network"etc).

    I can open the production manager and see my plotter set-up named on the lefthand side and the port connection and plotter type are ok.

    Things worked fine minutes earlier from starting the m/c up but a security software update downloaded whilst Flexi was open and I clicked "restart to install" After this Flexi could be opened ok but when I selected "cut/plot" productuion manager wouldn’t open at all and I got an error message (can’t remember wording) when I clicked on it I got the "production manager timeout" message.

    I then cleared preferences and reopened Flexi. I clicked cut/plot and added my plotter to the set-up. Production manager opened but only came up with the loop "connect to this computer" and "production manager time out"

    Regards, Mike.

    Gordon Forbes replied 17 years, 5 months ago 5 Members · 6 Replies
  • 6 Replies
  • Martin Grimmer

    Member
    October 21, 2006 at 12:35 pm

    Mike,

    Possibly a firewall problem – make sure your firewall allows flexi. For some reason it routes that way.

    Martin

  • James Duff

    Member
    October 21, 2006 at 12:44 pm

    i had the same thing and it was windows updates that was the problem

  • Katelyn.Thomas

    Member
    October 21, 2006 at 1:30 pm

    No help with this reply i know, but how much does flexi cost?
    I heard it was a few thousand but wondered if you could get it in modules like i heard you could with signlab?

    Katelyn

  • Mike Ennis

    Member
    October 21, 2006 at 1:33 pm

    Seems to have sorted itself out.

    I tried the same thing three times and no success. Then rebooted m/c, cleared all Flixi preferences, tried again and it worked! No idea of which element worked out of all the ones tried though. I kind of glaze over when I have to start digging through the detailed workings of these types of software.

    Thanks very much for your replies…

    Regards, Mike.

  • Gordon Forbes

    Member
    October 22, 2006 at 10:10 am

    Clearing the preferences usually works

  • Gordon Forbes

    Member
    November 15, 2006 at 1:50 am

    Turn off TCP connection in prefrences
    Was a problem with earlier versions

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