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  • can anyone advise me where i can buy a cadet please?

    Posted by Paul Goodwin on April 7, 2005 at 8:55 am

    Hi all

    In the market for a Uniform Cadet and would like everyone`s opinions, NOT on the machine, but on the suppliers. Theres a seems to be a few suppliers but i was wanting to know if anyone had any particular issues with any suppliers or if anyone can recommend a supplier who`s service and support is the best.

    I made an enquiry recently but got a "sluggish" response and felt i had to chase them up etc. It didn`t really instill any confidence.

    Any and all advice would be appreciated.

    Thanks

    Paul

    John Simpson replied 18 years, 10 months ago 19 Members · 41 Replies
  • 41 Replies
  • davebrittain

    Member
    April 7, 2005 at 9:23 am

    b&p i think are the main service agents for all cadetts but i may be wrong.
    I recently had a problem with mine, and there servivice was same day, as some one was in my area.
    The engineer had to make three visits, and they were quick and efficient.
    I didnt purchase mine from them, but they are the service for the supplier i used.
    So if they are, isnt it best to purchase a machine from the same suppier whose servivces your machine too

  • Kevin.Beck

    Member
    April 7, 2005 at 11:07 am

    silverskies

  • Rod Gray

    Member
    April 7, 2005 at 11:41 am

    Im on the verge of buying a Cadet also.

    B&P Lightbrigade put me on to Silverskies as their “Scottish Sales Rep” so it seems they are more or less the same company you are dealing with.

    £9995 + VAT for the machine, training and software etc (No PC)

    Saw an ad today in Sign Update with “Signmaster Systems Ltd” doing the same for £8995.00 + VAT. (Machine, Training and Software).

    £1000.00 of a difference. What that difference is, i didn`t have time to investigate further but it could perhaps be the rip software?. Maybe others might advise. Worth checking out tho.

    Becky,

    How good was, and more importantly “is” the service with Silverskies/B&P?.

    Cheers

    Rod

  • Ian Higgins

    Member
    April 7, 2005 at 12:15 pm

    Hi
    I bought both my Cadets from Signmaster Systems ( in fact I have bought all my equipment from them)
    The price beat everyone elses but it only came with the signlab RIP.
    I had a problem with my first one and an engineer arrived next day, but he was from B&P.
    From what I can gather B&P are the people who do the conversion to solvent inks.. I may be wrong though.

    One other thing was that when I bought the Small Cadet they said if I was to upgrade to a Grenadier within 12 months they would buy back the Cadet at the price I paid for it.
    In the mean time the Cadet + came out and I got full money on the small one when I upgraded
    Cheers
    Ian

  • Kevin.Beck

    Member
    April 7, 2005 at 1:07 pm

    Noel from Silverskies is spot on. He`s even rung me to ask if everything is ok. Which is a first for a supplier.

    Noels answered my questions everytime, even though he went through it all on the install, but your brain can only take so much info in at once.

  • Paul Goodwin

    Member
    April 7, 2005 at 1:13 pm

    Cheers guys

    I knwo who to talk to at the show next week now, if they are there……

  • eddie cotter

    Member
    April 7, 2005 at 6:36 pm

    all i can say is, i got my cadet from b&p & the back up has been exelent
    if i heed any tech help, its only a phone call away, they are realy nice people & very professional, i drove over to collect my cadet &
    would do it all again, 😉

  • Gordon Forbes

    Member
    April 7, 2005 at 10:35 pm

    Think B&P are insisting on you using Troop when you buy so would explain the cost difference.

    I am in the process of buying one should be delivered Monday Tuesday waiting for confirmation. Comes with a days training couple of rolls of yinyl and Roland colour rip.

    The price? I am not going to say as it is special circumstances (a long drawn out story) and got a small but fair reduction.

    Goop.

  • Kevin.Beck

    Member
    April 8, 2005 at 7:02 am

    i was told that the cadet+ will only run with the troope rip. don`t know if that is correct.

  • Ian Higgins

    Member
    April 8, 2005 at 7:40 am

    Hi
    I have the Cadet + but no idea what Rip it has!!!
    just seems like the Signlab one to me

  • davebrittain

    Member
    April 8, 2005 at 6:21 pm

    the troop rip is far easier to use than the rolland, and has got more on it.
    Ive got both but would rather use troop

  • Nicola McIntosh

    Member
    April 8, 2005 at 9:19 pm

    good luck with your new machine goop!! 😛

    Nik

  • Gordon Forbes

    Member
    April 8, 2005 at 10:57 pm

    Thanks Nik told today it’ll be wed or thurs now.

  • Nicola McIntosh

    Member
    April 8, 2005 at 11:03 pm

    it’ll be worth the wait!! 😀

    remember to keep us posted…i think it’s great when someone gets a new bit of kit!! 😀 i like to see folk get on!! 😉 😉

    nik

  • Steve Coyle

    Member
    April 9, 2005 at 9:44 am

    I’m in the market for a cadet as well. I’ve done a lot of research,and prices do vary a lot.I was going to buy direct from B & P and go collect it myself, but Printech, based in Tipperary Town are the new agents here in Ireland for the cadet, and they’re only 12 miles from me, so for back up and buying the cartridges afterwards it would make more sense to buy from them.The cadet seems to be a good machine, but I’m also after a laminator……Just in case!!!!!

  • Kevin.Beck

    Member
    April 9, 2005 at 9:51 am

    i wouldn`t like to install it my self……………

  • David McPhillips

    Member
    April 26, 2005 at 2:18 pm

    This has been an interesting read.

    I have just purchased a cadet plus today, I bought it from B&P agents here in Belfast for technical support reasons and also the deal they gave us was very good.

    So we take delivery of our new machine in 14 days and look forward to experimenting with different things.

    cheers

    Dave

  • Patrick Donaghey

    Member
    May 7, 2005 at 10:33 pm

    dave patrick here from p4t designs i was wondering what price was the cadet from denis evans or did you take a service deal ? interested as i too am looking to buy a cadet but dont know which to by cadet or cadet1400 and where from? thanks

  • L J.

    Member
    May 7, 2005 at 10:44 pm

    interesting thread this is. I bought a Rockhopper some 2 years ago & i had to assemble it myself & spend hours on the phone most days for help

    [quote]I am in the process of buying one should be delivered Monday Tuesday waiting for confirmation. Comes with a days training couple of rolls of vinyl and Roland colour rip. [quote]

    shan’t make that mistake again.
    L J

  • Patrick Donaghey

    Member
    May 7, 2005 at 10:53 pm

    sorry lj what is it you are buying and who r u buyiny it from. What will you be usins the printer for ?the rockhopper was eco yes ?

  • L J.

    Member
    May 7, 2005 at 11:01 pm

    sorry i have lost the nack of putting in someone Else’s quote. That was goop saying he had ordered a cadet.
    I was just trying to point out what crap service i got compered with nowadays.
    L J

  • Steve Lamb

    Member
    May 7, 2005 at 11:09 pm

    I have been in business for 7 years and within the screen and sign trade for nearly 20.

    For the 7 years Ive been trading as a sign/graphics company, I have never been interested in digi print, althogh we have needed it at times and used 3rd party. I don’t understand why alot of companies, often very small, will easily go and spend £10k at the drop of a hat? Are you all fulfilling your expectations for the money you are paying and making a good profit from your current customers or are you having to sell alot harder to make money from your investment?

    For the record if I was interested in buying a cadet I woul speak to impact or Silverskies.

  • David McPhillips

    Member
    May 10, 2005 at 8:38 am

    Patrick sorry it took me so long to get back to you been busy organising new print department, anyway the price we paid dennis evans for the cadet 1400 was £12995 and i think im right in saying the 30″ was £8995 not including vat.

    Hope this helps need any other help just drop me a line

    Cheers

    Dave

  • autosign

    Member
    May 10, 2005 at 4:51 pm

    Eventually you will have to get a printer.

    A lot of companies are changing their logos to full colour versions now. Look at every Ford or Vauxhall as’ you see now, always the digital version.

  • Paul Goodwin

    Member
    May 10, 2005 at 6:15 pm

    Hi Guys just a quick update

    getting my machine from Printmax, very good deal through the boards.

    Not sure if i can indulge you but if Rob gives me the nod i will.

    but it is a good deal imho 🙂

    delivery monday fingersX

  • Patrick Donaghey

    Member
    May 10, 2005 at 8:30 pm

    thanks dave muct appricated i would love to call in some time and see the machine running when you get it all sorted just to see what it can do thanks Patrick

  • Gordon Forbes

    Member
    May 10, 2005 at 10:37 pm

    Doesn’t matter what you buy if you don’t ask up front what you need to know and need to be shown and get it confirmed and in writing if possible
    Then i feel you are leaving yourself open to poor service.
    Just make it very clear from the outset what you expect and if not happy speak to their boss that might help.

    Goop

  • Nicola McIntosh

    Member
    May 10, 2005 at 11:02 pm
    quote rising:

    I don’t understand why alot of companies, often very small, will easily go and spend £10k at the drop of a hat?

    good point steve..as i’m a pretty small company too….”i want one” :yes1: simple reason is i’m fed up farming out (not that the work was not up to standered) quite the opposite 😀 but i have the work for a digi printer now!! 😀 i have worked it out every second job i get or quote for……customer wants digital of some sort, they are all starting to know and realise…they can get “full colour graphics” 😛

    so i am buying a cadet, i have too…and it’s another great gadget for me to play with!! 😉 nice meeting you at the signuk 😉

    Nik

  • Patrick Donaghey

    Member
    May 15, 2005 at 7:18 pm

    hows the cadet going for you now Dave? Im going to the bank to see my bestfriend the Manager to borrow some money to buy a cadet and am still not sure about the 54″ or the 30″ what you think?

  • John Singh

    Member
    May 15, 2005 at 8:23 pm

    Nik said:

    quote :

    i have worked it out every second job i get or quote for……customer wants digital of some sort, they are all starting to know and realise…they can get “full colour graphics”

    This is happening more and more. People are wanting digital just because they have seen it. A bit like wide screen TV and plasma are all the rage now. (Interestingly I just bought a 21″ ordinary tele this weekend cos they were going dead cheap, nobody wants them its seems)

    Its slowly going this way at present and I don’t think we can persuade our customers otherwise.

    I’ve done vinyl on vans for a customer over the years and he’s just got a new corporate design for his cleaning company which he wants put on his new vans……… And what’s incorporated in his new design?? Digital artwork
    🙄

    John

  • David McPhillips

    Member
    May 16, 2005 at 8:41 pm

    Hi Patrick so you have decided to go for it then and get a cadet then, I am getting mine in another week or so i put delivery off for a while as I’m fixing up new premises for a print department, once i get this machine in you are more than welcome to have a look mate.

    As for size we went for the 54″ as most of are prints are wider than 30″ and we felt it would benefit us more than joining prints, it really depends on what market you are wishing to enter into.

    Cheers

    Dave

  • Patrick Donaghey

    Member
    May 16, 2005 at 11:33 pm

    thanks dave look froward to seeing it in action. I am really thinking about the 54 one at the minute. I’m just trying to secure the money for it as its a big under taking . I had a chat with d Evans and i think i too will buy from them i cat see the point in buying from the mainland when we should be supporting our own suppliers.

  • Peter Shaw

    Member
    May 17, 2005 at 8:41 am

    Mort,

    How’s it going with Printmax?

    Peter

  • Roy Roffey

    Member
    May 17, 2005 at 4:18 pm

    i think I’m in the same boat as most of you guys,

    its only Tuesday and Ive had to sub out 3 digi print jobs to another firm and make a small amount on them and running the risk of being held by a 3rd party.

    I’m on the verge of a cadet but unfortunately i cant house it so – lager premises comes before i order one.

    I have raised the question on the boards before about leasing the equipment rather than buying it, there are a lot of pros and cons but personally i think I’m going to lease one for 12 months and monitor the amount of work generated on it, I’m sure after 12 mths I’m gonna buy one but you never know and i don’t care how good your business is 10k is a whole lot of money.

    happy days

    roffs

  • Paul Goodwin

    Member
    May 17, 2005 at 5:46 pm

    Hi Peter

    the machine is great, not too happy with the vesion of Troop that i got. i was under the impresion that it was going to be Troop DX which u can cut from ( has flexi inbuilt) but it isn’t 🙁

    working on it though.

  • Ian Higgins

    Member
    May 17, 2005 at 7:16 pm

    Hi all,
    I have to say that I am chuffed to nutts with my Cadet +
    I do not monitor costs down to the last penny but I know that it is deffinatly paying for itself.

    Roffs. I would not lease one, take out a loan or arrange finance for it, at least that way it will be yours. It takes a while to build up the printing side but I have to say that nearly every customer that comes in and sees the things we do on it ends up wanting something done using it.
    I have to say I got a cracking deal off signmaster systems and the machine has been trouble free.
    Cheers
    Ian

  • Paul Goodwin

    Member
    May 17, 2005 at 7:27 pm

    What rip did u get with it higgi?

  • Ian Higgins

    Member
    May 17, 2005 at 7:33 pm

    I think it is just the one that comes with signlab 7.

    Do not know much about rips im afraid.
    After much practice in the early days I now know what I need to set it to for each material.
    Cheers
    Ian

  • Peter Shaw

    Member
    May 17, 2005 at 7:59 pm

    Mort,

    As I understand the Troop RIP that was Flexi is now defunct. Troop V5 is Wasach and comes in 2 flavours. The basic version doesn’t taste too good but the full version is delicious!

    I’m glad its going well. I think the cadet + is a great machine and I’ve no regrets in buying the machine per se. I wish I could say the same about the service (management) when problems arise.

    Keep your fingers crossed.

    Peter

  • eddietucker

    Member
    July 6, 2005 at 10:21 pm

    Hi guys, Eddie

    There is no big science installing these machines, just think of it as a big version of a normal regular desktop inkjet printer! The problem arrises when you need to set up your Rips and understanding colour profiles to get the best quality. There is still loads of Cadet users who really don’t understand about ICC profiles and what a difference it can make.
    Maybe one of the mods on here will do a spot on what they are??? what do you reckon to that idea? I’d even offer to write a few lines if you wish0…

    (mod-edit)

  • John Simpson

    Member
    July 7, 2005 at 4:44 pm

    Must admit Eddie i have had my Rockhopper for 2 years & i am finding it a big learning curve. As i was one of the 1st to buy this machine (big mistake) i have only just found out that my machines main fault is that it needs a 3rd heater to open up the pores of the vinyl, to stop it “pooling”.

    The point is no one has told me over the 2 years that there are faults with this machine! As i am no expert in printing i rely on experts to advise me.

    Through experience i now know not to buy the next printer from the same supplier.

    On the subject of ICC Profiles, i quite agree with Eddie that they make a hell of a difference, if only you know what to do with them & also if you can find the right ones. There isn’t many for the Rockhopper (as no one seems bothered about them)

    So in my opinion any one who thinks of buying one of these is asking for months of pulling your hair out trying to sought out problems with matching materials to the printer that actually have profiles for them.

    Anyway sorry to rattle on about this but i will stop now or i could go on all night on this subject.

    By the way a big thanks to “Art Systems” engineer who was mending my plotter that told me about the problems with early Rockhoppers such as lack of profiles & the need for a 3rd heater approx cost a further £1,000, otherwise i wouldn’t have known.

    L J

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