Can anybody explain this?
A few weeks ago I had a serious head strike on my HP335 latex caused by vinyl wrinkling. It destroyed one of the black cyan heads, and it wouldnt fire at all.
No problem, I renewed it.
A week ago the other Black Cyan head got blocked. No problem, it had about 3000 ml through it, so that was to be expected.
Then last week the first black cyan head blocked up.
Ok, methinks this is a new head, and must still be under warranty. The supplier was happy to credit the cost, on condition I return the other one.
However, before I took it out I read the info on the head.
It showed 2,500 ml had already been used!
This is clearly impossible, as I had had it in for about 6 weeks, and even a heavy user would expect it to still be well under the warranty amount (1000ml I believe)
Once the supplier checks this they wont want to credit me (of course.)
So. Can these heads read incorrectly? It was certainly a new head when I put it in, it came from a sealed packet with the plug and the head cap.
I dont understand. Has anybody else experienced mis reading heads?
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