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B&P Inks Supply Question
Hi Guys / Gals
We have just received an order from B&P for what should have been 4 x Lyson 007 series Activasol Premium which they have on special.
However, what they have sent is 2 x Extreme Ultra Mimaki jv3 Eco- sol ink. product code Eu413 and 2 x Activa sol premium solvent ink Product code Lws007 mail. Both bottles have a pixalated picture of a rock climber on the label.
When i told them that they had sent the wrong product they informed me that I was was wrong !!! and that it’s all the same product and just add it to the Lyson ink we currently using.
Before i send it back stating that they are crazy and could we please have our money back, i was just wanting to confirm that it’s not me that’s wrong.
We should know better by now… but the boss does like a bargin.
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