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Another rant
What good are the post office ?
I sent out some lettering to a customer recorded delivery, cost to customer £45. The clerk at the post office said it would be insured for a value up to £30. They then lost it and I had to send another, when contacting them after a week they said I need to allow twenty days. Anyway not the customers fault so sent a new lot and put in a claim. Now after several back and forth letters they will only pay I think its about half.
The reason is they wanted to know the wholesale value and I need to supply proof of this, I explained that we make it and buy materials in 50metre rolls and its impossible to prove the cost taking into account time, electricity, rates etc, plus I don’t see how thats relevent they never said the wholesale value just the value. I feel I am hitting my head against the wall here as they will not listen. I threatened the county court and think this is what I’am going to do. I will also include my wasted time in re-making the lettering, packaging, and travelling to and waiting in the post office line for twenty minutes. I’ve explained all this that time is money but they are having none of it. More Bureaucratic Sh#ts.
Rant over. -
11 Replies
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Okay Martin.
I’ll see your rant and raise it another rant:-
"Why is is that we get inundated with enquiries asking for prices for signs – when we probe for more information – type, size, details to go on sign etc. the enquirer doesn’t know – yet they still expect us to give them a quotation" 🙄
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sorry martin, phill’s trumps your (!) 😀
i had a similar problem with business post, to cut a long story short, they lost my parcel, they took two weeks to send out claim form by which time i was on holiday for a week, i filled in the form on my return and sent it off, only to be told I was breach of there terms and conditions for not returning forms on time (hot) (:)
I politely told them I had payed them to deliver a parcel, which they had not done, they had now lost said parcel, they had taken two weeks to send forms out………. and I had breached there terms and conditions? what planet are these people on?
and Phill, don’t start me on yours……. I think the phrase ‘ how longs a piece of string’ i get them here all the time.
Paul
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I’ll second that one Phill
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Phill you must work in the same place as me!
Typical Conversation:
Customer: Can yer giv me a price on a sign?
Me: Yes of course, what are you looking for?
Customer: A standard sized sign which says no parking
Me: How big would you like the sign to be?
Customer: Oh dunno, standard size?
Me: What sort of area are you going to place the sign on?
Customer: Oh about (gestures with hands approximate size).. you know a standard size sign.
Me: I make signs according the space available to fit it into. How about a 2ft x 1ft Sign?
Customer: Oh yeah that would be fine..How Much?
Me: What are you fixing the sign onto? Is it a wall a fence or do you want a free standing sign with posts?
Customer: What do you think?
So on and so on… Wait until we ask what colours they require!
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quote :So on and so on… Wait until we ask what colours they require!
Criag, just don’t then show them a colour swatch 😮 or start talking about fonts!………….lifes too short!!!
Paul
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Mobile catering company…..
Them -‘ Gareth! I need a banner!"
Me ‘Ok! How big?’
Them ‘A great big one!’
Me – ‘Yes but what actual size’
Them – ‘Ah, I’ll get back to you’
Me -‘ So then, what do you want on it?’
Them -‘Oh you know, the usual sort of thing’
Me – ‘Go on then, I really need specific information’
And this is what gets me………
Them – ‘You’re the signs man, you should know’
???????????????????????????????????????????
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Just had this arrive not two minutes ago from a large hotel chain.
Hello there
I have been given the task to price a sign post
This is for the hotel car park with information regarding the process of entering and exiting the premisis
I have no idea on size, style or where it will be locatedI am looking for a rough price guide
regardsXXXXX XXXX
Financial Controller
Suggestions for a reply?
"How much have you got to spend?"
"I have no idea either"
"Prices are from £10 for a bit of laminated A4 paper on a bamboo stick" -
quote David Rogers:Just had this arrive not two minutes ago from a large hotel chain.Hello there
I have been given the task to price a sign post
This is for the hotel car park with information regarding the process of entering and exiting the premisis
I have no idea on size, style or where it will be locatedI am looking for a rough price guide
regardsXXXXX XXXX
Financial Controller
Suggestions for a reply?
“How much have you got to spend?”
“I have no idea either”
“Prices are from £10 for a bit of laminated A4 paper on a bamboo stick”😀 😀 😀 😀
Phill!!! Your next book…..’The Rough Price Guide’?? 😀
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About 2 years ago I had a customer who was buying brand new Vivaro van LWB in white. I produced the artwork for him……He Ok’d it. The van was to be delivered on the Friday to me. Friday no van came. But on the Saturday a really nice Nissan Vannette turned up that was a lovely dark blue. Shaking my head and looking at the ground I rang the customer up and asked him if it was a mistake or a wind up. He replied with "Look it’s a F@(&^£g van…..Just sign the F*****G thing. You should know what van I was talking about.!!" Even though he’d signed the proof on a Vivaro which is what he asked for I was in the wrong. A lot more effing and blinding was past in my direction until until I said "Tell you what…..TAKE YOUR F*****G VAN SOMEWHERE ELSE!" Sometimes I have to ask if I live in the Twilight Zone and ask why the only people that come in the door have the brain capacity of a pigeon! 😀 😀
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I just had three roofers walked in wanting a price to sign their van.
During our conversation I was asked if I had any example pictures I could show them of roofs before and after they’d been fixed to put on the van 🙄 :lol1: :lol1: :lol1:
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I’ve just had a tool hire guy in. Haggled on the price til he was blue in the face. My price was £250. He only wanted to pay £150. He also wanted me to guarantee the job for 24 months. Hence to say I laughed at both his demands. He’s only come here because his usual guy is too busy and he openly admitted he would still use his guy for everything else in the future.
To££er! 😕
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