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A moan about epson
We have a small Epson 1400 A3 printer, we use it mainly for printing of the artwork for making the screens for T shirts etc.
Just before we broke up for Easter, the 2 red lights started to flash and it wouldn`t print.
I rang Epson help desk who took the numbers from the rear of the machine and told me, due to its age ( 2 years) it`ll be kinder to put it in the skip and buy a new version.
But if I really wanted to, they could collect, repair and return it for nearly £190. Where as a new one with warranty would only be £250.
I said I`d think about it, and then rang a local repair shop,
£15 it cost to get it up and running again.
Epson, shame on you!! (:)
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3 Replies
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Hi,
this is true of all Epson desktop printers……….after a set number of prints or a set time the machine stops and needs a ‘service’…….this involves reseting the print counters and changing the ink sponges.
You can download a program to allow you to do this yourself…..my sublimation printer is an Epson R285 running a bulk ink system……..it works quite hard….in 4 years I have had to reset it 3 times!
Why throw away a perfectly good printer?
All the best.
John
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I once did throw away a perfectly good printer because of the "service" advice, then found out about the reset software, i had so much ink left so i bought the same printer and have reset about 3-4 times already.
We should get on to Watchdog about it 😀 -
Hi Guys.
I do have the utilities programs, which resets the printers, but this didn`t work on this occasion. 🙁
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