• General Software Topics

  RasterLink Issue

  Posted by Greg McCarthy on 3 July 2014 at 19:06

  Can’t open RasterLink

  It says

  JET RUNTIME HAS DETECTED UNRECOVERABLE ERROR #17. Please, contact the vendor of the application. Extra information about error …

  Anyone know what this is? My rep didnt know either.

  Greg McCarthy replied 11 years, 3 months ago 2 Members · 4 Replies
• 4 Replies

• 

  Colin Crabb

  Member

  3 July 2014 at 19:14

  Jet is a Java component in your computers OS – have you updated any java or windows before this error?(Rasterlink hates any updates 👿 )

• 

  Greg McCarthy

  Member

  3 July 2014 at 20:07

  Thanks Colin. Yep Windows did an update….

  Which is what I thought might have caused it.

  I need a solution fast as we’ve jobs on the go.

  My only idea is to uninstall software but I’m unsure about deactivating the machine etc and not installing it back properly

• 

  Colin Crabb

  Member

  3 July 2014 at 20:13

  Reinstall is the fastest option unfortunately 🙁

  We’ve turned off window updates for the rasterlink machine, saves a lot of trouble (and use Nortons to protect it from any nasty’s in cyberland)

  Good luck mate!

• 

  Greg McCarthy

  Member

  3 July 2014 at 20:22

  Appreciate your input Colin

  cheers

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