Home Forums Sign Making Discussions Computers – Tablets – Phones did my dongle come with its own installation disc?

  • did my dongle come with its own installation disc?

    Posted by Nick Williams on 21 September 2007 at 18:18

    my pc fried on me

    when installing on a new pc i have installed the sign pal program but when i put my dongle in it says i need the aksub.sys file

    did my dongle come with its own installation disc or is that supposed to install itself when i put sign pal on?

    Brian Hays replied 18 years, 1 month ago 3 Members · 9 Replies
  • 9 Replies
  • Brian Hays

    Member
    21 September 2007 at 18:42

    What kind of dongle is it? grey parallel, white (hasp) parallel or usb?

  • Nick Minall

    Member
    21 September 2007 at 18:43

    has the new PC got the same operating system as the old one?

  • Nick Williams

    Member
    21 September 2007 at 18:52
    quote Brian Hays – Impact:

    What kind of dongle is it? grey parallel, white (hasp) parallel or usb?

    its a purple usb hasp dongle

  • Nick Williams

    Member
    21 September 2007 at 18:53
    quote Nick Minall:

    has the new PC got the same operating system as the old one?

    yes the old and new are xp

  • Brian Hays

    Member
    21 September 2007 at 18:59

    Have you edited that from Signlab to SignPal ,mate? could have sworn it said Signlab 😕

    Have you tried hasp.com to get the latest driver (if it’s a hasp dongle) did you plug the dongle in before installing the program?

  • Nick Williams

    Member
    21 September 2007 at 19:06

    yes sorry i had a smack my head moment when i realised i had put lab instead of pal ….doh

    i tried googling the missing file but didnt get much luck

  • Nick Williams

    Member
    21 September 2007 at 19:10

    i have also tried reinstalling the signpal software but to no avail

  • Nick Williams

    Member
    21 September 2007 at 19:20

    i have found the drivers

    as suggested on the hasp website

    everything is working now

    thanks

  • Brian Hays

    Member
    21 September 2007 at 20:35

    Cool just in time for the weekend :lol1:

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