2 days ago whilst presenting a pre-production scaled sample to the customer.
"I thought it would be better (than this)"
Actual job is reverse printed acrylic panels at 2m
I give her a 400mm long version just on some s/a vinyl to check she’s happy with the design…places it in the middle of the area we’re covering and then says
"I’m not paying for this, I’m sorry but I’m really picky, it’s too small"
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"I’ve made the image 200dpi as you requested"
Yes, you certainly did…at half an inch wide to be used on a 4′ sign.
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"Can’t you just copy the text and pictures on (the competitors) website"
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"You said if I supplied artwork there wouldn’t be a fee"
(4 A4 pages full of scribbles & a blurry photograph)
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"What do you mean the van was dirty when I dropped it off, I washed it last night" (before driving 20 miles on muddy country roads to bring it to me)
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"How much for a shop sign…just a normal size…no I’m not going to tell you where I’m opening it or what it’s going to be called…why would you need to know that?"