Home Forums Sign Making Discussions General Sign Topics Versaworks – Adobe Illustrator CS4 cut path problem ??

  • Versaworks – Adobe Illustrator CS4 cut path problem ??

    Posted by Shaun Cleary on 5 February 2010 at 15:34

    When I put a box (Cut path) around my artwork in adobe illustrator, sometimes versaworks only shows 3 sides with the moving line.

    This means it only cuts 3 sides of a square.

    Does anyone have any idea why this is ??

    Shaun Cleary replied 15 years, 10 months ago 3 Members · 6 Replies
  • 6 Replies
  • Mathew Gibson

    Member
    5 February 2010 at 15:39

    Make sure all of you artwork is inside the perimeters of the artboard 😀

  • Shaun Cleary

    Member
    5 February 2010 at 15:53

    I have tried that,

    (1) Brought artwork in from customers PDF

    Box comes up This file contains text that was created in a previous version of illustrator.

    This legacy text must be updated before you can edit it.

    Choose update to update all of the legacy text now.

    I then press update.

    I have also tried sending this straight to Photoshop.

    I tried flattening it and making it in to a Jpeg or new PDF and then opening it up in illustrator, both still don’t work.

    (2) Art board is big enough for artwork

    (3) Put cut line around artwork 1 point stroke

    (4) Open in Versaworks only 3 sides have cut path

    I have tried a different jpeg this way and EPS file and both are fine.

  • OwenTaylor

    Member
    5 February 2010 at 16:03

    That’s happened a few times to me, once I was cutting a hundred decals and it decided to cut 3 sides on a random selection of the stickers. Here’s how I fixed it:

    edit – adjust the queue a/b settings before you load up the job. I just tried and it was greyed out when the job was already uploaded.

    Go to queue a or b job settings (whichever you are using). Under the ‘file format’ tab the top box is for the EPS margin settings. Add a margin of 0.5mm and your cutlines should appear. I think the margin has to be above 0.35mm or it won’t work so I just use 0.5mm.

    Hope that helps!

  • Shaun Cleary

    Member
    6 February 2010 at 10:11

    Tried all of that with no luck all other files work but this one.

  • OwenTaylor

    Member
    6 February 2010 at 12:28

    Can you attach the file – I’ll give it a try in Versaworks

  • Shaun Cleary

    Member
    6 February 2010 at 20:11

    Do you know how to attach a file on to this post.

Log in to reply.