uksignboards.com | Versa Works doesnt detect printer.

Uniform Printers

Versa Works doesnt detect printer.

Posted by Ian Lessiter on 22 July 2011 at 15:40

Have got a Uniform Grenadier which has been connected to a desktop PC via an ethernet cable, just to get us started. In the Network connections on the computer the two are linked.

I have installed Versa Works on the PC but when i try opening the software up it wont accept the IP address for the printer. Have used the software program recommended on here to identify the correct IP, but still no joy.

Any help would be appreciated thanks.

Gareth Hankinson replied 12 years, 4 months ago 7 Members · 12 Replies
12 Replies

Chris Wool

Member
22 July 2011 at 16:53

is this a new install.
if so i think you might have to speak to roland as some of the early grenadiers will not work on versa works.
Ian Lessiter

Member
22 July 2011 at 16:58

Thanks for the prompt reply Chris.

Yes it is a new install, so that might explain it, thanks for your help.
Kevin Flowers

Member
22 July 2011 at 17:13

Ian
sometimes it has to do with the type of cable you are using, the attached pdf might help

Kev

Attachments:

Roland Ethernet Device Guide.pdf
Chris Wool

Member
22 July 2011 at 21:11

thanks for that Kevin, that explains why i can have Internet on 4 computers and no printers. or internet on one and all the printers working.

back to post

you sure the firewall is not blocking the printer ?

what does the machine serial no start with ?
Ian Lessiter

Member
23 July 2011 at 09:38

Thanks for that Kev. Still no joy though.

Chris, firewall is turned off, and the serial No starts ZS.

Thanks.
Ian Lessiter

Member
25 July 2011 at 19:27

Just to let you know, Ive been informed that Versa Works is not compatible with this printer, so it looks like a different RIP software is needed, any recommendations?
Chris Wool

Member
25 July 2011 at 20:13

Colourrip was the Roland one. Its fine still use it today on mine.
Stephen Morriss

Member
26 July 2011 at 13:42

Handy pdf that Kevin.

Steve
Gabriel Cristian

Member
10 August 2011 at 10:22

Some suggestions :
You should first check out if you computer recognize the printer(maybe you have a bad network board??). Do you have printserver nettool? It’s a small program which reveals the IP address of the printer. If that soft sees the printer, then it might be an issue with the installer kit from versa works. As a suggestion, try a different installer kit.
Regards,
Johny Young

Member
25 August 2011 at 12:59

quote Gabriel Cristian:

Some suggestions :
You should first check out if you computer recognize the printer(maybe you have a bad network board??). Do you have printserver nettool? It’s a small program which reveals the IP address of the printer cartridges. If that soft sees the printer, then it might be an issue with the installer kit from versa works. As a suggestion, try a different installer kit.
Regards,

Great suggestion. Surely this would be easier after the computer identify the printer first.
Gabriel Cristian

Member
25 August 2011 at 13:23

That’s the reason i was telling him to use Printserver Nettol. That program should find the printer.
Gareth Hankinson

Member
24 June 2013 at 14:57

That pdf guide has just saved my bacon…. thanks guys :O)