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  • Computers – Tablets – Phones

    Uninstalling a printer

    Posted by Marcella Ross on 16 February 2009 at 11:07

    OK – should be straight forward but when I try to uninstall my Espon printer it won’t do it.
    Reason I want to uninstall and reinstall is that I accidentally installed the German version and I’m not up to scratch with my German 😳 😳 😳
    I know ………. I’m an eejit. I’ve managed to uninstall all software except the driver………. that doesn’t seem to want to come out.

    Can anyone help?

    George Elsmore replied 16 years, 8 months ago 8 Members · 22 Replies
  • 22 Replies

  • Dave Bruce

    Member
    16 February 2009 at 11:31

    Hi Marcella, have you gone into the driver window and deleted it from there, same place you update driver from?

    Cheers

    Dave

  • Marcella Ross

    Member
    16 February 2009 at 11:44

    I tried going into server properties and selecting the driver and clicking ‘remove’ but it comes up with an error saying driver currently in use (?) and therefore won’t allow me to remove it.

  • Marcella Ross

    Member
    16 February 2009 at 11:51

    I’ve got it removed now!!!!
    Must have been having a ‘blonde’ moment as I hadn’t deleted the printer first 😳 therefore it wouldn’t let me remove the driver!!!!! 😳

  • Nicola McIntosh

    Member
    16 February 2009 at 11:54
    quote Marcella:

    Must have been having a ‘blonde’ moment

    im not saying a word 🙄

    nik

  • George Elsmore

    Member
    16 February 2009 at 11:57
    quote Marcella:

    I’ve got it removed now!!!!
    Must have been having a ‘blonde’ moment as I hadn’t deleted the printer first 😳 therefore it wouldn’t let me remove the driver!!!!! 😳

    twonk!

  • Marcella Ross

    Member
    16 February 2009 at 11:59

    stop ganging up on me you two!!!!! 🙁

  • George Elsmore

    Member
    16 February 2009 at 12:02

    :you:

  • Marcella Ross

    Member
    16 February 2009 at 12:21

    OMG it’s still in f****** German!!!!!!!!!!!!!!!!!!!

  • John Childs

    Member
    16 February 2009 at 12:23

    *rofl*

    Sorry, can’t help.

    I know less about PCs than do you. 😛

  • George Elsmore

    Member
    16 February 2009 at 12:24
    quote Marcella:

    OMG it’s still in f****** German!!!!!!!!!!!!!!!!!!!

    :rofl:

  • George Elsmore

    Member
    16 February 2009 at 12:28

    found this on t’internet

    Windows uses a foreign language information file when installing a printer driver via USB. This then installs the associated foreign printer driver and utility files.

    This can be corrected with a full uninstall of the printer driver. The standard uninstall will not remove the original foreign language files. Please follow the steps below to install the English version of the printer driver:

    Step One:
    Switch off and disconnect the printer. Go to Add/Remove Programs in Control Panel, and remove EPSON PRINTER SOFTWARE (this may be named in a foreign language like ‘EPSON DRUCKER SOFTWARE’ – when you are at this stage and have selected to ‘change/remove’ this item, a window will appear titled ‘EPSON Printer Utility’ – above the icons of each of your EPSON printers will be a ‘Printer Model’ tab and ‘Utility’ tab (Note, if there is no Utility Tab then just continue). Please click on one of the printers so it is highlighted, then select ‘Utility’ – please tick every box listed in the ‘Utility’ section and select ‘OK’. Answer positively to all questions and once the uninstall is complete, you will need to follow the same procedure to remove the other EPSON printer drivers by clicking on ‘EPSON PRINTER SOFTWARE’ again and ‘CHANGE/REMOVE’.

    Step Two:
    Open up Windows Explorer or My Computer, and navigate to the drive (usually C) where windows is installed. Browse to the folders called windows/inf on XP, or winnt/inf on 2000. If you can not locate the INF folder please go into the START MENU and select RUN. If there is any text within this box please remove and type C:\windows\inf and press enter. Please be advised that ‘C’ represents the hard drive on your PC. If your hard drive is a different letter please amend as necessary.

    Find the files labelled OEMxx.inf or OEMxx, where xx is a number from 00, 01, 02 etc upwards. You will need to double click on each INF file in turn, and if it says “SEIKO EPSON” or “EPSON” within the first few lines, then you need to close the file, and then delete it. Please also can you delete the corresponding PNF. Repeat this until all EPSON INF files are removed.

    Note: You cannot open a PNF file.

    Step Three:
    Staying in Explorer or My Computer, stay within the windows folder (winnt folder on 2000) and navigate to system32/spool/drivers, and go into the folder named "w32x86". Delete any folders that begin with "epson", and then restart. Once rebooted, empty the recycle bin, and attempt reinstallation of printer, using the instructions below.

    Step Four:
    MAKE SURE YOUR PRINTER IS STILL SWITCHED OFF AND DISCONNECTED AT THIS POINT. Insert your driver CD. Double Left Click on My Computer and select your CD drive by right clicking on the CD icon and select open. When you first open/browse the CD-Rom then you should see various folders. Please browse to the Common Folder. Within here select the Printer Driver Folder then choose the WinVISTA/XP_2k folder. Run the Setup.exe file and complete the installation as normal making sure you only connect the printer when requested to do so.

    Step Five:
    Once this has completed installing, please remove the CD from the CD drive and reboot the PC. The foreign language tabs will now appear in English.

  • Marcella Ross

    Member
    16 February 2009 at 12:33

    I knew you’d find that funny ………. anyway, I found the language options………….. reinstalling yet again!!!!!!!! 😳

  • George Elsmore

    Member
    16 February 2009 at 12:43

    well?

  • Marcella Ross

    Member
    16 February 2009 at 12:51

    ……….. still in German even though I selected ‘English’ OFFS!
    I’ve wasted too much time on this ………. need to get productive work done!
    👿

  • Marcella Ross

    Member
    16 February 2009 at 12:58

    will need to try that George ………. think it might be the only way to remove the German., 😕

  • Phill Fenton

    Member
    16 February 2009 at 13:05

    Never mind Marcella – If all else fails you could always use this:-
    http://babelfish.yahoo.com/
    😕

  • Marcella Ross

    Member
    16 February 2009 at 13:28

    :lol1: think that is going to be my only option at this rate Phill! :lol1:

  • Joseph Helm

    Member
    16 February 2009 at 13:42

    I installed a Spanish driver on my printer at home…

    All I did was uninstall the driver and software.
    Went to the makers site and found just the English driver (not an international one)

    The good side of it was I learnt some Spanish 🙂

  • Marcella Ross

    Member
    16 February 2009 at 13:50
    quote Joseph Helm:

    I installed a Spanish driver on my printer at home…

    All I did was uninstall the driver and software.
    Went to the makers site and found just the English driver (not an international one)

    The good side of it was I learnt some Spanish 🙂

    my first attempt at fixing it last week was by going to the Espon website and downloading an updated driver, but there’s an error on their page every time I try to download anything.

    Danke schön!

  • Ian Pople

    Member
    16 February 2009 at 22:38

    easiest way is to use the restore point before you installed the driver.

    Ian

  • Marcella Ross

    Member
    17 February 2009 at 14:56

    Well …….. I’m printing in English!!!! 😀

    Couldn’t restore, the pc wouldn’t do it for some reason. Anyway the only option that was given that worked was the one George put up ……… followed all the instructions and deleted the offending files and reinstalled in the way it advised. Worked a treat! 😀

    Thanks George that’s a beer I owe you at SignUK. 😉

  • George Elsmore

    Member
    17 February 2009 at 15:11

    :bow: skill courage and a good knowledge of the game

    oh and google

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