• Summa S160T

    Posted by Andrew J Newton on 18 November 2013 at 10:53

    Hi I am having trouble with my cutter giving error – unable to find knife home position and stopping giving Y-axis error! overflow! Anyone know how I can solve this (I have set all factory defaults) all offers of help appreciated!!

    Andrew J Newton replied 11 years, 10 months ago 2 Members · 7 Replies
  • 7 Replies
  • Alex Crosbie

    Member
    18 November 2013 at 19:25

    Have you tried art systems? I think they’re still the uk agent for tech support on summa’s.

    Failing that how about emailing summa direct, they have both been very helpful to me in the past.
    The S- class machines have a 3 year warranty from memory so worth a check if you’re near that, if it needs parts they are eye wateringly expensive as there’s only two boards inside the machine, main board and power supply.

    If there’s any settings you would like me to compare I can do. But I don’t think there are any.

    Cheers

    Alex

  • Andrew J Newton

    Member
    19 November 2013 at 09:28

    Thanks Alex very helpful! Best Andrew

  • Alex Crosbie

    Member
    19 November 2013 at 19:59

    No worries!

    Did you have any luck with it?
    Is the machine out of warranty?

    They are awesome bits of kit when working so hope you can get it sorted

  • Andrew J Newton

    Member
    20 November 2013 at 07:39

    Summa side-stepped me with "Summa is the manufacturer of the unit. Please contact your dealer for service and support" – will let you know how I get on today (chat.)

  • Andrew J Newton

    Member
    20 November 2013 at 10:55

    Great news – still under warranty, ArtSystems sending an Engineer to replace cutting head – Phew!!!
    Top advice thanks again 😉

  • Alex Crosbie

    Member
    20 November 2013 at 18:26

    Brilliant! You’d have been cursing if you had to pay for it, that’s for sure!

    Cheers

    Alex

  • Andrew J Newton

    Member
    21 November 2013 at 19:06

    Great news ArtSystems Dean changed the cutting head and we are up and running! Glad I came to this forum for advice – I am about to ask a question about blades.
    😉

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