problem installing jaguar plotter on new lap top

[Nigel Pugh]

Matt sounds like you need a new driver for Win 7, drop me an email at nigel.pugh@grafityp.co.uk and I will get it sorted.

Nigel

[Matthew Greer]

Thanks nigel

Thought that might be it. I did buy the machine from yourselves a few years ago.

Will drop you an email tomorrow. Will the usb driver work on all the jaguar machines or will you need know my model number?

Cheers
Matt

[Nigel Pugh]

Hello Matt, it will work for any Jaguar.

Regards
Nigel

[Frank Droog]

not sure but you may have to switch the plotter from GCC Usb mode to Common USB mode. You do this on the cutter itself.
For some reason GCC had to add Common USB mode, possibly for Win7 64 bit.
I think , but am not 100% sure, that our software could not get the page size from the machine unless it was set top common USB mode in Win 7 64 bit.

Was never able to get a compleate answer to the differance between GCC mode and common USB mode.

[Matthew Greer]

Hi Nigel
Just wondering if you’ve managed send me that driver through yet?
Thanks
Matt