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Please Help! Versacamm and PC not talking.
Hi All,
It’s a long time since I’ve been here so my apologies for just waltzing in with a problem.But it’s a big one so here goes.
I recently suffered the nightmare of a power surge here in Spain that fried my PC. It was fairly new so I hadn’t got around to backing anything up (idiot).
The hard drive has been sent to a specialist in the UK for recovery and I have replaced a few components in the PC, new HD and got it up and running again.When I reinstalled Versaworks it became apparent that the PC couldn’t communicate with the Versacamm (VP540). I have tried swapping the cables and pinging it from the PC and also a laptop but the VC is ‘unreachable’.
Even though it was powered down at the time of the incident it seems to have issues.The VC fires up normally and clean cycles etc. I opened it up to check the board and from what I can see there are no scorch marks or popped capacitors.
What can I do next? It’s looking like I might have to order a new motherboard for the VC but I’m guessing that this won’t be cheap.
I also need it sorting fast, I have loads of work on and fear customers will lose faith in me.
Thanks in advance for any suggestions,
Steve.
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2 Replies
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Are the lights on the network card lit up?
I think there is a manual for the print server that tells you what to look out for if there is a fault with it, something to do with the number or sequence of lights coming on.If your printer is printing check pages etc it may just be the print server is damaged. Maybe time to get a service engineer out to it.
By the way get a UPS on both the printer and your PC then they shouldn’t get fried again.
Steve
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Thanks for the reply Stephen. Panic now averted.
It turned out that when I reinstalled the OS onto the new hard drive I missed a vital ethernet controller. After that I entered the wrong TCP/IP settings and thought it was definately goosed. Once all the settings were lined up I got a lovely ping and now I’m printing again!
All I need now is for the original hard drive to be rescued as as well as all my design files it has photos and videos of the kids first Christmas etc.
I will never ever not back up again.
As for the UPS, aren’t they really expensive? I may have to make do with a better surge protector until I can afford one.
Thanks,
Steve.
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