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PC not recognising cutter
Hi guys,
another newbie here…
Hi, I’m desperate and hope someone can help.
I have a Creation (HK) Kingcut CT630 which I’ve been using for a few months now. I use this for very simple but crucial letter cutting and it has always proved adequate even with the basic Artcut software it came with and I run Win2k for basic work like this.I reconnected the machine to the PC last week after a few weeks downtime and found that the PC did not recognize it any longer. Why? go figure…so I reinstalled the USB to serial driver (which the System Manager says is good) as well as Artcut again, configured this to run on the USB port (COM3 which shows as USB in Artcut) that appeared in the software as well as Device Manager to no avail.
Then miraculously, it ran a small job well enough. I had a small issue with the roll of vinyl which caused me to pause the cutter, then nothing!! – reinstalled everything again and then Nada! Hit the resest button on either end of the cuttng bed and the cutter looked normal and ran through it’s start-up. Then, I tried COM2, COM3 as well and still nothing. Then I installed Signblazer and a few other apps – same problem – no machine is recognized.I even installed SignCut X2 on the Mac, with what I was told was the appropriate USB/serial driver for the Mac. The Mac (which is foolproof and solid) found no machine – it did nothing but this may have to do with SignCut not seeing my internet port but am also told that Mac doesn’t recognize the chipset.
Anyway, have tried new USB cables, and many reinstalls.
HELP! I’m really desperate now…and either PC or Mac would serve great but neither wants to see the cutter.
Thanks in advance fellas. -
2 Replies
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Hi
Are is the baud rate the same on both the cutter and in the software?
I have had this problem a few times and the baud rate on the cutter has usually changed itself.
Hope this helps
Cheers
Phil
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It sure is Phil – which is one of the many reasons I’m stumped.
I’m trying a new cable again tomorrow.
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